I have an issue that my screen just crashed when or after login the windows, then it forced to shut down. However, I can get into the safety mode and disable the HD Graphics 530 and reboot into regular mode, then it works properly, but the feedback is nonadjustable brightness of screen. My laptop has a GTX950m and an Intel Graphics 530. I also get latest windows update and bios update. I've tried a lot of version of driver, includes the recommended version from Acer. By the way, I did find a compatible one but the crash occurs again after some days. (i don't remember that version's code)
Disable = no brightness adjustment, battery wastage
Enable = crash when or after login the windows couple seconds without doing anything (web, games, etc)
Anyone could help please.
Intel Core i7-6700HQ
GTX950m / Intel Graphics 530
better uninstall the both nvidia and intel graphics drivers and associated softwares completely by using revo uninstaller , restart the windows .
then update both the driver from device manager through windows update , restart the windows
because it dletes waste residue files and associated registry settings with its keys .
I have have tested with four computers , and I am using from last two years
Hi, I got the previous problem again. Btw, during these 2 months, my pc works fine but every time the screen flutters slightly for 1-2 seconds after turning on, then works regularly. But, the crash happens on 15th March with a windows update, any helps? thanks.
I have the same issue but I only use the integrated graphics. I posted a message a few days ago but no one had looked at it.
I installed the latest drivers (126.96.36.19977) and my system freaks out. I removed and reinstalled 188.8.131.5277 drivers three times with no change. The crashes started to affect file integrity of OS system files. Eventually I had to downgrade to the previous version (.6519) to regain some stability and then run sfc to repair system files. System seems to have stabilized now with .6519 drivers.
I successfully installed Windows® 10 build 17763 (RS5 1809), and my intel HD graphics 530's driver is 184.108.40.20601. It seems stable now, I will tell if the problem occurs again. Thanks for help.