Intel HD Graphics 530 flickering and crashing

[JPoll2]

Hello,

I too have the problem with flickering and crashing graphics almost constantly. I've tried the release and beta drivers.

Category

Questions

Answers (N/A if not applicable)

Description

Provide a detailed description of the issue

Graphics driver crashes and screen has constant artifacts and flickers

Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")<p> 

Always (100%):

Often (51-99%): x

Sporadic (20-50%):

Very Sporadic (<20%):

Hardware (HW)

Brand and Model of the system.

Custom built

Hybrid or switchable graphics system?

ie Does it have AMD or NV graphics too?

N/A

Make and model of any Displays that are used to see the issue (see note2 below). 

LFP = Local Flat Panel (Laptop panel)EFP = External Flat Panel (Monitor you plug in)

LG 27EA33V 27" Slim IPS HD LED Monitor

How much memory [RAM] in the system (see note2 below).

16

Provide any other hardware needed to replicate the issue.

ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc

HDMI

Hardware Stepping (see note1 below).

<p style="marg...

[JPoll2]

I'm getting the same behavior on a fresh copy of windows 10 and a new HDMI cord.

[idata]

Hello, Kerensky18:

Thank you for joining the Graphics community.

Please try installing the following driver version https://downloadcenter.intel.com/download/26099/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345 Download Intel® Beta Graphics Driver for Windows® 10 and Windows 7*/8.1* [15.40], use this method the installation http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html How to Manually Install an Intel® Graphics Driver in Windows® 10 &...

Regards,

Amy.

[JPoll2]

Hello,

My experience testing this app is that it'll work OK on my 49" TV but not on my 27" monitor via HDMI. Browsing Facebook is impossible as almost every type of media load causes the monitor to crash/reset.

My computer is almost unusable right now.

Jason

[idata]

Were you able to install the driver mentioned above?

What is the name of the App that you are running?

Regards,

Amy.

[JPoll2]

Yes I was able to install the driver and as to app I can provide you a list?

Apps:

Windows 10 Professional X64

Chrome

Edge

Agarest Saga Zero

Steam

Excel

Word

Calc

Solitare

ect....

[CCris2]

Hi Kerensky18 ,

Please update bios to the new version 1902.

Do you have XMP enabled ?

Please post a screenshot with voltages from HWiNFO.

[JPoll2]

Update to 1902 issue still persists.

[CCris2]

Not that, There is a sensor button, click on it and post screenshot with voltages from VCCSA, VCCIO ...

[CCris2]

Also please go in bios and enable XMP, it is not enabled it seems. When you enable XMP mainboard modifies some voltages that makes igpu working properly. On XMP your memory timings should be 15 15 15 35 on 1333 and now your memory is on 15 16 16 35 on 1400. That means your XMP mode is not enabled. Put everything on auto and enable XMP.

[JPoll2]

When I enable XMP my computer won't post. I'm using Avexir ROG Impact Ram and the ASUS ROG setting designed for the ram. I get a non listed q code of 41.

[CCris2]

On mainboard, near memory slots, you have a MemOK! button. You need to find in the manual how it works and use it. If it doesn't set memory according to xmp specification, you will still have problems, and either you need to modify some voltages manually or replace memory or mainboard.

[idata]

Ronin thank you for your help.

Kerensky18 if you followed the suggestion mentioned above let me know the results.

Regards,

Amy.

[NNand2]

I have found a fix for this isseu, Go to ur bios settings and disable intel aes-ni then restart and the flickering screen is gone. (this workt for me hopefully it works for everyone)

I have no idea what intel aes-ni is for and if we really need it enabled but me laptop works like a charm right now .

Regards,

Nando

[JPoll2]

At the moment I've switched back to my gskill ram and solved my issue. I'm RMA'ing my Avexir memory and will try again when I receive it.

[idata]

Kerensky18 keep me posted.

Regards,Amy.

[idata]

Kerensky18, were you able to test the memory?

Regards,

Amy.

[NNand2]

I have send me new laptop rma to asus they replaced the display cable, problem still exist -,- Asus be like.

I will test me memory tonight . Found a temporary fix for it i disabled virtualisation in the bios and this seems to fix it but i need it for me education so it sucks.

[JPoll2]

I'm still awaiting the RMA replacement from Avexir. As soon as I have it in I'll let you know.

[NNand2]

just tested me memory but they are fine i think we just need to wait till Intel fixes the problem (sorry for me bad english)

[idata]

Kerensky18 keep me posted.

Centuryeagle, I am sorry to hear that. Since you haven't posted your system configuration and your specific issue, try creating a new thread in order to isolate your case. It's possible that the issue Kerensky18 reported is be fixed with the new RAM, so the best thing to do is create a new thread.

Regards,

Amy.