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System Used: Late 2016 HP Spectre X360
CPU SKU: i7
GPU SKU: 7500U
Processor Line:?
System BIOS Version: F.04
CMOS settings: ?
Graphics Driver Version: 21.20.16.4526 (9/23/2016)
GOP/VBIOS Version: ?
Operating System: Windows 10 Home 64 bit
OS Version: Build 14393.447, Version 1607
API:
Occurs on non-Intel GPUs?: No
Steps to Reproduce:
-------------------------------
1. Install windows anniversary update
2. Have various windows 10 apps crashing
3. Install latest 620 video driver, where in release notes it should fix many windows 10 issues
4. Most apps are now fine
5. Reboot computer
6. Open Xbox app (normal or beta), it will work. Close Xbox app.
7. Put computer to sleep
8. Wake computer, open Xbox app, it attempt to load a blank green window, then crash, resulting in the attached event viewer error.
9. It will not run again until reboot.
Expected Results:
-------------------------------
The Xbox app should always run.
Actual Results:
-------------------------------
The Xbox app crashes after the computer is put to sleep. The error found in event viewer looks very very similar to the errors that I used to get with other windows 10 metro apps prior to the update to the latest 620 video driver.
Additional Information:
-------------------------------
Event viewer application error:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2016-11-17T13:02:19.558058000Z" /> <EventRecordID>12145</EventRecordID> <Channel>Application</Channel> <Computer>DESKTOP-B6MPLO1</Computer> <Security /> </System> - <EventData> <Data>XboxApp.exe</Data> <Data>22.23.1611.11005</Data> <Data>5825a077</Data> <Data>Windows.UI.Xaml.dll</Data> <Data>10.0.14393.351</Data> <Data>5801a795</Data> <Data>c000027b</Data> <Data>00000000006d714b</Data> <Data>1cc8</Data> <Data>01d2405f5adf22c5</Data> <Data>C:\Program Files\WindowsApps\Microsoft.XboxApp_22.23.11005.0_x64__8wekyb3d8bbwe\XboxApp.exe</Data> <Data>C:\Windows\System32\Windows.UI.Xaml.dll</Data> <Data>180a0a98-4796-46fe-917b-52a13fa2fa83</Data> <Data>Microsoft.XboxApp_22.23.11005.0_x64__8wekyb3d8bbwe</Data> <Data>Microsoft.XboxApp</Data> </EventData> </Event>
I apologize if this error is not related, but it looks strangely similar in both the event viewer log and in the actual user experience of the error.
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