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Hello shrisaienterprise,
I understand that you are having problems with a graphics driver update that says your system is incompatible.
Regarding this, To better assist you with your request, I will need to check some information about your computer. Please follow these steps:
1. In the keyboard, press WinLogo key + R.
2. In the Run box please type dxdiag and hit Enter.
3. Click on Save All Information (save it in your desktop).
4. Attach the report to this thread.
Regards,
David V
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Hi David V,
I Have attached the required file. Please check
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Hello shrisaienterprise,
Thank you for your response,
Please download the ".zip" file from the link below:
https://downloadcenter.intel.com/download/27680/Graphics-Intel-Graphics-Driver-for-Windows-10?product=96551 https://downloadcenter.intel.com/download/27680/Graphics-Intel-Graphics-Driver-for-Windows-10?product=96551
After the download is complete, please follow the steps below:
1 - Unzip the file to a designated location or folder.
2 - Right-click Windows Start icon and open Device Manager.
3 - Click Yes when prompted for permission from User Account Control.
4 - Expand the Display adapters section.
5 - Right-click the Intel® graphics entry and select Update Driver Software.
6 - Click "Browse my computer for driver software".
7 - Click "Let me pick from a list of device drivers on my computer".
8 - Click "Have Disk".
9 - Click "Browse".
10 - Access the designated location or folder, and access a folder called "Graphics".
11 - Select the .INF file (Information file).
12 - Click Open, then click OK, and finally click Next. Drivers are now being installed.
13 - Reboot your computer
After this, the tool should not show any update for the graphics controller pending.
Let me know the outcome.
Regards,
David V
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Hello shrisaienterprise,
I am following up with your case and see that we have not heard back from you.
I would like to know if you were able to manually update the driver.
If you need more assistance do not hesitate to reply.
Regards,
David V
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