Intel HD Graphics 630 flickering when playing Civilization V fullscreen in DirectX 11 mode

[郑天一]

I'm using 7700K without discret graphics card. I have met the same problem in this thread: /thread/51304 https://communities.intel.com/thread/51304

None of available drivers (including beta one) for 7700K can solve this problem. Please fix this issue.

Thank you

[idata]

Hello jox,

Thank you for contacting Intel Communities.Can you please provide the following information to better assist you?

• /thread/77761 Default level information for reporting Graphics issues
• http://www.intel.com/content/www/us/en/support/graphics-drivers/000005848.html Report for Intel® Graphics Drivers
• Please list the graphics driver versions you have tested:
• Please specify the video connection (HDMI/DP, etc):

I hope to hear from you soon.Best Regards,JC

[郑天一]

sure.

Category

Questions

Answers (N/A if not applicable)

Description

Provide a detailed description of the issue

Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")<p> 

Always (100%): X

Often (51-99%):

Sporadic (20-50%):

Very Sporadic (<20%):

Hardware (HW)

Brand and Model of the system.

NA

Hybrid or switchable graphics system?

ie Does it have AMD or NV graphics too?

No, only Intel CPU

Make and model of any Displays that are used to see the issue (see note2 below). 

LFP = Local Flat Panel (Laptop panel)EFP = External Flat Panel (Monitor you plug in)

EFP

How much memory [RAM] in the system (see note2 below).

16G

Provide any other hardware needed to replicate the issue.

ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc

cable type: hdmi

Hardware Stepping (see note1 below).

NA

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[idata]

Hello jox,

Thank you for the information.Can you please follow the next steps for troubleshooting purposes?

1. https://downloadmirror.intel.com/26669/eng/win64_154516.4627.zip Download the latest graphics driver (direct link to .zip version).
2. Disconnect the computer from the Internet.
3. http://www.intel.com/content/www/us/en/support/graphics-drivers/000005598.html Uninstall the current graphics driver from Device Manager.
4. Restart the computer.
5. Do a http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html manual installation of the driver downloaded in the 1st step.
6. Restart the computer.
7. Connect the computer to the internet.

Please let me know if you are able to open the "Graphics Properties" after following the steps above.Regards,JC

[郑天一]

sorry for the late. I've tried the steps you listed. The flickering issue disappears and the "Graphics Properties" can be opened. Thank you for your help. I don't have any other questions.

[idata]

Hi jox,

I am glad to hear that, thank you for letting me know.Please don't hesitate in contacting us back if you need further assistance.Best Regards,JC