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Community Manager
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Intel HD Graphics and HDMI problem!

I have Gigabyte GA-Z68AP-D3 and Core i3 2100. Windows 7 x64. When i use pci-e video all work fine, but when using hdmi output and integrated CPU graphics, black screen and computer freeze until restart. BTW with 2219 driver no textures or black textures in many games. No solution yet?

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Re: Intel HD Graphics and HDMI problem!

Hello haik - can you provide a copy of your dxdiag for me please? Start -> Run -> dxdiag -> Save All Information. Copy and paste it here and I'll take a look at it.

Thanks,

-Nic

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Community Manager
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Re: Intel HD Graphics and HDMI problem!

I can't use dxdiag, because windows not start with hd graphics. But i can use external videocard or 8.15.10.2279 driver and run dxdiag if it help.

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Re: Intel HD Graphics and HDMI problem!

Go ahead and do this:

* Boot into safe mode, uninstall the video driver (copy the version # of the Intel driver that's failing)

* Reboot

* Get the dxdiag after the default driver is loaded

* Provide me the info you just copied as well as the dxdiag info.

Thanks,

-Nic

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Community Manager
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Re: Intel HD Graphics and HDMI problem!

You mean with standart microsoft vga driver?

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Re: Intel HD Graphics and HDMI problem!

Yes.

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Community Manager
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Re: Intel HD Graphics and HDMI problem!

Here is 2 log files, one is when 2279 driver installed and the second is stanraed vga driver. Sorry dont know how to attach files. Just download with white button )

http://filez.pro/files/lIG0dh8C1356050428.html http://filez.pro/files/lIG0dh8C1356050428.html

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Re: Intel HD Graphics and HDMI problem!

Thanks for providing that info haik.

Your motherboard manufacturer has a more updated version of the Intel® display driver on their website, here; http://www.gigabyte.com/products/product-page.aspx?pid=4015&dl=1# driver http://www.gigabyte.com/products/product-page.aspx?pid=4015&dl=1# driver

Download that, install it, and see if you're still having the same issues. Let me know how it goes!

-Nic

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Community Manager
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Re: Intel HD Graphics and HDMI problem!

I tryed many versoins of drivers, included all in gigabyte site. Only with 2279 version system is starting, but it useless.

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Community Manager
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Re: Intel HD Graphics and HDMI problem!

I think we need some engineer from intel who know different of 2279 driver and can fix in others.

 

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Re: Intel HD Graphics and HDMI problem!

Can you tell me where this 2279 version came from? It wasn't listed from your OEM, not is it in our download center.

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Community Manager
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Re: Intel HD Graphics and HDMI problem!

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Re: Intel HD Graphics and HDMI problem!

What display are you using? Are you going through an A/V receiver?

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Community Manager
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Re: Intel HD Graphics and HDMI problem!

I have 3 different displays (ASUS 24", SONY17" and LG22"), but this motherboard has only HDMI output.

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Re: Intel HD Graphics and HDMI problem!

Something I forgot to ask. In regards to your system setup, you have an add-on card (PCI-E) attached to your machine. When you use any other driver than 2279, if you are attached via HDMI to the on-board graphics, and experiencing the black screen - is it always black, or only after the BIOS loads? I mention this because most system will disable on-board graphics if an add-on card is attached, and the reason it would be working with 2279 is because that is one of our special/modified drivers. You might have to either disconnect the add-on card and run the onboard afterwards, or go into your BIOS and designate the on-board as the 'primary' display.

I can't tell from the dxdiag what the date is on your BIOS. You might consider updating them to the latest (Version F8). http://www.gigabyte.com/products/product-page.aspx?pid=3897# bios http://www.gigabyte.com/products/product-page.aspx?pid=3897# bios

Give these things a try, and let me know how it goes.

Thanks,

-Nic

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Community Manager
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Re: Intel HD Graphics and HDMI problem!

Bios is latest from gigabyte site. This is not bios problem, i changed integrated graphics in bios "always on".

Today i found all intel drivers for this video and tested all. Here results.

8.15.10.2279 - is ok, system start, but black textures in screensavers and games.

8.15.10.2281 - is ok, system start, but black textures in screensavers and games.

8.15.10.2291 - is ok, system start, but black textures in screensavers and games.

8.15.10.2312 - is ok, system start, but black textures in screensavers and games.

8.15.10.2321 - is ok, system start, but black textures in screensavers and games.

8.15.10.2361 - since this version and all newer, included latest on intel site. System NOT starting with this drivers, after windows logo computer freeze and black screen.

Here some in game screenshotes with normal started drivers.

This game 100% supported with this cpu and HD2000 graphics. What changed in 2361 version?

Lot of peoples have this issue and no sulution yet?

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Re: Intel HD Graphics and HDMI problem!

I'm honestly not sure where you're finding these driver version numbers on out site to be honest. You're using Intel® HD Graphics 2000 which uses the same drivers as 3000, 4000, and 2500. The latest driver for your product is 2875, definitely not 2361.

Download Center

Try that one, let me know what happens.

-Nic

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Community Manager
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Re: Intel HD Graphics and HDMI problem!

Oh my god, please read my massages, then answer. Lot of peoples in this site have a lot of posts with same problem. I not saw 2361 is latest, its old 2011 year driver. I say since that driver this problem happened.

If you not specialist in this place and dont know where all intel drivers wiki backup, please, don't answer.

Here links with HDMI problem, all they are not answered...

Intel have issue with gigabyte motherboards, and driver are bugged. Many ppls not using integrated driver and don't know about that problem, but a lot of others using and don't want to buy pci-e videocard, and have this problem. Sorry for bad english.

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Re: Intel HD Graphics and HDMI problem!

In order to assist you, I need confirmation that you have tested both of the following drivers:

http://www.gigabyte.com/products/product-page.aspx?pid=3897# dl Gigabyte provided 15.28.4.2843

and our latest driver 15.28.8.2875

We need to know that you have tried both of those drivers, and are still experiencing the exact same issues. The issue as you have presented it, is that you cannot see a display over HDMI connection to your screen after installing these specific drivers.

-Nic

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Community Manager
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Re: Intel HD Graphics and HDMI problem!

Dear friend, with that both drivers system can not start.

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