Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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Intel HD graphics 3000 is missing and I can't update because it says it's discontinued

yhya
New User
201 Views
hello so last night I was checking my display adapters and I saw that I also have another gpu (other than the Intel hd graphics 3000) so I try to make it my main GPU but that made my screen blackout. so after going into repairing mode then into safe mode I try fixing it but it doesn't work and I have a Microsoft basic display adapter instead of it now.. it really makes the laptop unusable so what do I do please I need help. the photo is the gpus I had
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AlHill
Super User
195 Views

Is your monitor plugged into the amd adapter?

What OS are you running?

What processor model number?

 

Doc (not an Intel employee or contractor)
[AI is the same as snake-oil]

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yhya
New User
194 Views
It's a laptop not a PC, also I run windows 10
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AlHill
Super User
193 Views

So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

Doc (not an Intel employee or contractor)
[AI is the same as snake-oil]

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n_scott_pearson
Super User
124 Views

Regardless of the graphics situation, your processor - and indeed your entire system - is not supported (by Microsoft) on Windows 11. There's still a chance that your system can be upgraded to and run Windows 11, however (see info I posted here). Understand, however, that you'll be pretty much guaranteed to only be running the Microsoft Basic Display Adapter. There are no Windows 11 drivers for the Intel HD Graphics 3000 or AMD Radeon HD 7400M graphics engines, as both graphics engines were long past their End-of-Life dates before Windows 11 was introduced.

Hope this helps,

...S

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yhya
New User
123 Views
Hey!

Thanks for the response, however I don't run windows 11 I have windows 10. Also it kind of fixed on its own so the issue has been resolved. Thanks
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