Intel HD graphics can't output HDMI signal on my Samsung monitor SA350

[AKhan27]

hello,

Gigabyte motherboard : B85M-D3H

Processor: Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz (4 CPUs), ~3.0GHz

Memory: 4096MB RAM

DirectX Version: DirectX 11

My HDMI worked fine for months and then it suddenly stopped after an update,

i tried all the method mentioned in the forum but it didn't worked. i connect my laptop

to my Samsung SA350 monitor and it worked fine but my PC HDMIhas never worked since then.

I taught the PC as the issue so i connected my PC to my TV , it works fine. Please help me.

[Allan_J_Intel1]

Hi Kabir96,

What is the operating system version?

I will also need information if your operating system is 32 bit or 64 bit.

Make sure you are using hdmi to hdmi cables because the usage of video adapters will prevent this feature from working correctly.

Thanks

Allan

[AKhan27]

Hello Allan , thank you for your reply .

I am using windows 7 ultimate service pack 1 . 64 bit . I am using HDMI to HDMI cable .

[AKhan27]

Hello Allan , thank you for your reply .

I am using windows 7 ultimate service pack 1 . 64 bit . I am using HDMI to HDMI cable .

[Allan_J_Intel1]

Hi Kabir96,

Please try testing the latest video drivers but performing manual installation, so, remove any Intel video driver from Control Panel, and force the installation of the Intel generic driver, at this stage, you need to use the zip version, please see here for instructions:

http://support.intel.com/support/graphics/sb/CS-022355.htm http://support.intel.com/support/graphics/sb/CS-022355.htm

Go to the link below and download the zip version:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3720&DwnldID=23405&ProductFamily=Graphics&ProductLine=Laptop+graphics+drivers&ProductProduct=4th+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+4600&DownloadType=Drivers&lang=eng https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3720&DwnldID=23405&ProductFamily=Graphics&ProductLine=Laptop+graphics+drivers&ProductProduct=4th+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+4600&DownloadType=Drivers&lang=eng

Allan

[AKhan27]

Hello Allan , I uninstall the driver and installed it again from the zip . Still the HDMI was not working so I went to the intel hd graphic control panel and since my monitor has a VGA port and an HDMI port so I have a monitor and a digital monitor listed so I selected the digital monitor and lowered the resolution to 1024* 768 and the HDMI worked . So i used the setting and selected only digital monitor and removed the VGA and it's working now , when I reboot the computer the monitor displays nothing till the windows started , it didn't displays the bios menu and it was blank . I got HDMI to work but the resolution is too large so I have to still use VGA .

Please help me ,

Thank you soo much Allan .

[Allan_J_Intel1]

Hi Kabir96,

At this stage, let's wait for new driver releases, I do not an estimate for new drivers but I hope this will be fixed on the next drivers. Or you can check with your motherboard maker for any customized drivers for your motherboard model.

Allan.

[AKhan27]

Okay , thanks for trying ,

What I don't understand is that ,first it was working fine and after the update it's not working . I did a bios update and reinstalled the entire operating system from the start and still it's not working . I taught formatting the hard drive would delete everything and it will be like my old system . When I bought the new processor and motherboard it was working and now it's not working , why ??

[Allan_J_Intel1]

You probably need to load the drivers that came with the computer or motherboard off the installation DVD. Also update BIOS of the computer, this will interact with graphics VBIOS.

Please check for original video drivers and BIOS update from your motherboard maker.