Intel HD graphics family

[FMoha4]

Bonjour , depuis un certains mon laptop

Lenovo G50-70

Intel i7

Ram 8G

Équipé d'un carte graphique Amd Randeon M230

le problème est que une fois la carte Intel activée sur la gestion des périphériques , l'écran devient noir .

Quelqu'un peut m'aider sur cette problème ?

Merci

[Stefan3D]

Too vague informations.

Create a report with https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Intel® System Support Utility for Windows* for better help.

Otherwise get manufacturer drivers from :

http://pcsupport.lenovo.com/fr/fr/products/laptops-and-netbooks/lenovo-g-series-laptops/g50-70-notebook-lenovo laptops and netbooks :: lenovo g series laptops :: g50 70 notebook lenovo Lenovo PC Support

[FMoha4]

Scan Info:

Version:"2.5.0.8"

Date:"08/27/2017"

Time:"00:00:52.4681519"

# Scanned Hardware

Computer:

BaseBoard Manufacturer:"LENOVO"

BIOS Mode:"Legacy"

BIOS Version/Date:"LENOVO 9ACN30WW , 01/27/2015"

CD or DVD:"MATSHITA DVD-RAM UJ8HC"

Embedded Controller Version:"0.30"

Platform Role:"Mobile"

Processor:"Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz , GenuineIntel"

Secure Boot State:"Not Available"

SMBIOS Version:"2.7"

Sound Card:"Conexant SmartAudio HD"

Sound Card:"Son Intel(R) pour écrans"

System Manufacturer:"LENOVO"

System Model:"20351"

System SKU:"LENOVO_MT_20351_BU_idea_FM_Lenovo G50-70"

System Type:"x64-based PC"

- "Display"

Intel ® Graphics Driver Version:"10.18.10.3368"

- "AMD Radeon R5 M230"

Adapter Compatibility:"Advanced Micro Devices, Inc."

Adapter DAC Type:"Internal DAC(400MHz)"

Adapter RAM:"2,00 GB"

Availability:"Offline"

Bits Per Pixel:"Not Available"

Caption:"AMD Radeon R5 M230"

CoInstallers:"oem14.inf,ati2mtag_R503DS,Internal DAC(400MHz),AMD Radeon Graphics Processor (0x666F)"

Color Table Entries:"Not Available"

Dedicated Video Memory:"Not Available"

[Stefan3D]

OS info still missing. Try these:

Latest driver for Windows 10

https://downloadcenter.intel.com/download/26984/Graphics-Intel-Graphics-Driver-for-Windows-15-40-?product=81015 Download Intel® Graphics Driver for Windows* [15.40]

Latest driver for Windows 7 and 8.1

https://downloadcenter.intel.com/download/26544/Graphics-Intel-Graphics-Driver-for-Windows-7-8-1-15-36-?product=81015 Download Intel® Graphics Driver for Windows 7*/8.1* [15.36]

[FMoha4]

I'm running Windows 10 .

This picture shows what happening when the İntel graphics is actived

[Stefan3D]

Does it happen with old Lenovo driver or with new generic driver or with both of them?

Do you use Radeon driver from Lenovo or generic from http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064 AMD? Either way, try the other one.

Try to force applications to use Radeon to see if it makes a difference - https://community.amd.com/docs/DOC-1581 How to Configure Laptop Switchable Graphics | Community

[FMoha4]

That happening with both of drivers . I tried to install the drivers you suggest me but the installation goes cancel . Error message said that the system is not compatible

[idata]

Fahad3y, try installing the drivers with the following method: https://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html Manually Install an Intel® Graphics Driver in Windows® 10 and Windows...

Regards,

Amy C.

[idata]

/thread/117466 Fahad3y,

If you need further assistance let us know.

Regards,

Amy C.