Intel HD4000 and hdmi failure (again) with samsung laptop

[dgilb4]

Hi. Ive got a samsung NP470R5E-K01UB laptop, i5 3230M chip, Intel HD4000 graphics, windows 8.1.

hdmi to my tv screen on laptop goes on and off every 2 seconds for about a minute while recognising tv, then stays on not recognising tv. At no stage does a picture appear on tv.

Just spent 2 hours on chat with samsung who were pretty useless but nice. they said latest intel update may not work with laptop, and that their last update is most recent even though my laptop says it was installed on 28/11/2013.

Can I use intel driver 3496 on my laptop to see if it helps? and do i use exe or zip file and how do i do it? thank you, David

[Kevin_M_Intel]

Hi gilbodavid,

I'm sorry you are having problems but let me help you out.

The Driver version 3496 is the latest driver for our latest graphics controller but you can also use it for the HD 4000. You can download it at the following link:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3720&DwnldID=23714 https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3720&DwnldID=23714

If you get any error/notification message during the installation process, try the steps at the following link:

/docs/DOC-22542 https://communities.intel.com/docs/DOC-22542

Hope It helps.