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Intel HD620 update issue

楠郝
Beginner
‎09-06-2018 10:07 PM
1,567 Views

After updating drives to recent edition, 24.20.100.6229, Windows10 always downgrade it. Previous edition is 23.20.16.4937, and my machine is Dell inspiron 5370.

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AlHill
Super User
‎09-07-2018 01:58 AM
605 Views

Download and run this utility, and attach the results:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Download Intel® System Support Utility for Windows*

Then, one of the intel support engineers will be able to assist you.

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