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Intel Hd Graphics 630 - this computer does not meet minimum requirements.

luisantonio17
Beginner
361 Views

hello!


today there was a power outage that probably affected the intel graphics card on my i5-8400 (UHD 630) processor. Well, when I turned on the machine again, the onboard video driver disappeared, leaving only my video card. as i use a monitor on the video card and one on the motherboard, i noticed this quickly. when trying to install the driver, I come across the following error:

This computer does not meet minimum requirements.

What should I do?

0 Kudos
3 Replies
Maria_R_Intel
Moderator
334 Views

Hello luisantonio17,


Thank you for posting on the Intel* Community.


To better assist you, please run the following tool in Windows* and attach the report generated. 

  

Intel® System Support Utility (Intel® SSU) 

 

  • Intel® SSU Download
  • Open the application and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View". 
  • Click on the menu where it says "Summary" to change to "Detailed View". 
  • To save your scan, click on "Next", then "Save". 


Best regards,

Maria R.

Intel Customer Support Technician



Maria_R_Intel
Moderator
275 Views

Hello luisantonio17,


Were you able to check the previous post?

 

Let me know if you need more assistance.

 

Best regards, 

Maria R.  

Intel Customer Support Technician 


Maria_R_Intel
Moderator
247 Views

Hello luisantonio17,


We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer being monitored.


Best regards, 

Maria R.  

Intel Customer Support Technician 


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