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Beginner
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Intel Hd Graphics 630 - this computer does not meet minimum requirements.

hello!


today there was a power outage that probably affected the intel graphics card on my i5-8400 (UHD 630) processor. Well, when I turned on the machine again, the onboard video driver disappeared, leaving only my video card. as i use a monitor on the video card and one on the motherboard, i noticed this quickly. when trying to install the driver, I come across the following error:

This computer does not meet minimum requirements.

What should I do?

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3 Replies
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Moderator
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Hello luisantonio17,


Thank you for posting on the Intel* Community.


To better assist you, please run the following tool in Windows* and attach the report generated. 

  

Intel® System Support Utility (Intel® SSU) 

 

  • Intel® SSU Download
  • Open the application and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View". 
  • Click on the menu where it says "Summary" to change to "Detailed View". 
  • To save your scan, click on "Next", then "Save". 


Best regards,

Maria R.

Intel Customer Support Technician



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Moderator
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Hello luisantonio17,


Were you able to check the previous post?

 

Let me know if you need more assistance.

 

Best regards, 

Maria R.  

Intel Customer Support Technician 


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Highlighted
Moderator
83 Views

Hello luisantonio17,


We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer being monitored.


Best regards, 

Maria R.  

Intel Customer Support Technician 


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