Intel Hd Graphics 630 - this computer does not meet minimum requirements.

[luisantonio17]

hello!

today there was a power outage that probably affected the intel graphics card on my i5-8400 (UHD 630) processor. Well, when I turned on the machine again, the onboard video driver disappeared, leaving only my video card. as i use a monitor on the video card and one on the motherboard, i noticed this quickly. when trying to install the driver, I come across the following error:

This computer does not meet minimum requirements.

What should I do?

[Maria_R_Intel]

Hello luisantonio17,

Thank you for posting on the Intel* Community.

To better assist you, please run the following tool in Windows* and attach the report generated. 

Intel® System Support Utility (Intel® SSU) 

• Intel® SSU Download
• Open the application and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View". 
• Click on the menu where it says "Summary" to change to "Detailed View". 
• To save your scan, click on "Next", then "Save". 

Best regards,

Maria R.

Intel Customer Support Technician

[Maria_R_Intel]

Hello luisantonio17,

Were you able to check the previous post?

Let me know if you need more assistance.

Best regards, 

Maria R.  

Intel Customer Support Technician 

[Maria_R_Intel]

Hello luisantonio17,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer being monitored.

Best regards, 

Maria R.  

Intel Customer Support Technician