Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
23527 Discussions

Intel I7 14700k underperforming

GoaFusion
New User
184 Views
Hello,

I recently updated my Gigabyte 790 Aorus elite AX bios and now my CPU has perfect temps, I get around 50C on 20% usage and it's pulling 70-90W. The thing is my fps went down I'm not getting the same performance I had.

I need some suggestions on how to improve the performance because I tried everything on BIOS settings it seems like whatever I enable gets Overriten at startup and it's stuck in this super safe settings.

Any help is appreciated.

I add a screenshot from HWinfo maybe it helps to narrow it down, I used all options from Chat gpt I cannot get a solution to this.

I'm no expert but I don't see any bottleneck when I'm getting 63% GPU usage 20% CPU and around 30% ram so only limiters I see is on CPU options.
0 Kudos
3 Replies
CM_Intel
Moderator
170 Views

Hello GoaFusion,

 

Thanks for reaching out to the Intel Community!.

 

Thank you for sharing the detailed information and the Screenshot. We understand your concern regarding the FPS drop observed. To help us investigate further, we kindly request you to review and perform the following when convenient:

 

1. Please ensure that the system is running the latest stable BIOS version available on the Gigabyte motherboard support website.

2. BIOS updates may reset CPU performance configurations. Please check in the BIOS that Intel® Turbo Boost Technology (and Turbo Boost Max, if available) is enabled.

3. Could you please share the game details (game name and version) along with the in‑game graphics settings currently used.

4. Could you also let us know whether the FPS drop occurs only in specific applications or games, or if it is observed across multiple workloads?

5. Please generate and share the SSU logs so we can review the system configuration in detail.

You can download the SSU tool using the link below:

How to get the Intel® System Support Utility Logs on Windows*

Please note: While generating the SSU report, kindly uncheck the “Networking” option.


Once we receive the above details, we will be able to analyze the issue further and advise on the next steps.


Also note that As of September 19, 2025, Intel will move 11th-14th Gen Intel Processor Graphics and related Intel Atom®, Pentium®, and Celeron® processor graphics to a legacy software support model. Intel will provide software support for affected products only for critical fixes and security vulnerabilities. Software updates for these products will move to a quarterly release cadence with additional critical releases as needed. Only critical fixes and security vulnerabilities will be addressed in quarterly driver releases going forward.

 

Thank you for your patience and cooperation.

 

Best regards,

CM

Intel Customer Support Technician


0 Kudos
CM_Intel
Moderator
153 Views

Hello GoaFusion,

 

I hope you’re doing well.

 

I’m writing to follow up on our previous message regarding the FPS drop you reported. We wanted to check in and see if you’ve had a chance to review or perform any of the requested steps when convenient.

 

To help us continue our investigation, we would appreciate it if you could share the details requested previously. Once we receive this information, we’ll be able to analyze the issue further and advise on the next steps.

 

Please feel free to let us know if you have any questions or need assistance while gathering the details.

 

Thank you for your time, patience, and cooperation.

 

Best regards,

CM

Intel Customer Support Technician


0 Kudos
Nikhil_Intel
Moderator
129 Views

Hello GoaFusion,

 

I hope you’re doing well.

 

I have not received a response from your end regarding the requested details. As a result, we will proceed with closing this inquiry for now.

 

If you still require assistance or have any additional questions, please feel free to submit a new request, and we will be happy to assist you. Kindly note that this thread will no longer be monitored.

 

Thank you for your time and understanding.

 

Best regards,

Nikhil

Intel Customer Support Technician


0 Kudos
Reply