Intel Iris Xe Graphics Driver Update Problems

[Loryy]

Good afternoon, I'm having some problems updating the Intel drivers for my graphics card, some time ago I discovered that the generic Intel drivers for my notebook (MSI GL76 Pulse) are not good. Updating from the Intel app, the computer screen starts to flicker, forcing me to use obsolete drivers. The Nvidia drivers for my RTX 3060 are constantly updated and I don't understand what the problem is.

During daily use, so not only with graphics programs (Adobe Suite that I use frequently) the computer starts to have real glitches on the screen, but not only that, it suffers real slowdowns, lack of fluidity in opening some apps like the Nvidia one. I attach some screenshots of the problems I'm talking about.

I hope there is a solution to all this, I wouldn't like to have to change my computer because of conflicts between drivers, unsolvable, or the inactivity of the Intel graphics card due to updates that I can't do, thanks in advance.
I await your news

[Loryy]

I also don't see any improvement in terms of fluidity. I imagine it's due to some conflict. Discord is an example; when I open it, it doesn't work smoothly. Nvidia isn't either. I don't really understand what to do. I'm currently leaving the latest drivers I installed and leaving the Intel Graphics Software tab open to avoid the flickering.
I look forward to hearing from you.

[JedG_Intel]

Hi Loryy,

I'm just checking to see if you require further assistance. Please let me know so I can continue supporting you accordingly.

Best regards,

Jed G.

Intel Customer Support Technician

[Loryy]

Good morning, the driver problem persists. I also tried freeing up some memory, but I still have a few things to move to free up space. A user suggested I take my PC to a technician to clean it, but I don't think that's the cause of the driver conflict. I also tried submitting a ticket through the Intel website, but to no avail. I don't know why.

[JedG_Intel]

Hello Loryy,

Just to make this clear, do the flickering issue happens with both Intel and OEM drivers? Also, did you utilize Display Driver Uninstaller prior to installing the drivers?

I look forward to your response.

Best regards

Jed G.

Intel Customer Support Technician

[Loryy]

Good morning, I'm sorry to only reply now, I followed the Intel guide step by step to uninstall the drivers and reinstall them and even with the Display Driver Uninstaller I had problems (with the Intel drivers, therefore generic) in the end I was forced to use drivers taken from the MSI website (therefore OEM) but they date back to 2022, the flickering is gone, but the computer continues to have graphics problems.

[mdmrx]

go to device manager, find iris.. go to properties, then drivers.. 

below you see "return to previous driver",                

win11 doesnt want to do that but you must continue..

you will see that driver will  become updated with the latest driver..

in fact win11 wants to protect the driver win update has installed..

in fact previous driver is the latest driver 🙂

yesterday I ran win24h2 repair software for an issue, I have seen that my iris driver return back to 2016.

win11 is behaving abnormal with 24H2

[lila078]

Hey, it sounds really frustrating. The flickering likely comes from a conflict between Intel’s latest drivers and MSI’s custom ones. Try using only the MSI-provided Intel drivers (from their support site) and let only NVIDIA handle graphics switching, that usually keeps things stable.

[Loryy]

I don't know what to do, I searched for Adobe programs but I can't remove Intel management, I also put the maximum performance for NVIDIA, I installed the Intel drivers from MSI, but I still have problems, yesterday the glitches on the screen returned

[JedG_Intel]

Hello Loryy,

I'm sorry to hear that you continue to face issues. I sent you an email to continue the support. Kindly check your inbox at your earliest convenience.

Best regards

Jed G.

Intel Customer Support Technician

[Loryy]

I haven't received any email yet, I'm waiting to hear from you, thank you very much for your interest.

[JedG_Intel]

Hello Loryy,

I sent another email to the email address associated to your account. Kindly check your inbox and confirm if you received it.

Best regards

Jed G.

Intel Customer Support Technician