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Feedback on an issue with Intel Iris Xe running World War Z, Use DX11 runtime, it cannot render properly, and the model texture keeps flashing, Very affecting the gaming experience, after testing, The DXVK patch can resolve this issue , but, The gameplay effect is still not very good, with severe lag and frame drops, So, I hope Intel can update the driver to fix this issue，enable it to start playing normally under DX11, I have tested many drivers, All of them have this problem
The game was downloaded on Steam:https://store.steampowered.com/app/699130/World_War_Z/
I am using a lightweight laptop with the following configuration:
CPU:11th Gen Intel(R) Core(TM) i7-1165G7@2.80GHz
GPU: Intel Iris Xe Graphics 96eu
RAM:SK Hynix LPDDR416GB 4267Mhz
driver tested:32.0.101.7076
The game was downloaded on Steam:https://store.steampowered.com/app/699130/World_War_Z/
I am using a lightweight laptop with the following configuration:
CPU:11th Gen Intel(R) Core(TM) i7-1165G7@2.80GHz
GPU: Intel Iris Xe Graphics 96eu
RAM:SK Hynix LPDDR416GB 4267Mhz
driver tested:32.0.101.7076
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12 Replies
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I hope you can see this message,make a supplement,At the beginning, I also used Intel Iris Xe to play this game, DX11 did not have this problem,About a year ago, I downloaded it again and prepared to play the new content of the game update,This problem arose, This problem has arisen until now,At first, I thought it was a problem with the new driver, and then I tried using the old version of the driver, only to find that it also had this issue,Today I downloaded the old version of World War Z, which is a cracked version. I found that even with the new driver 32.0.101.7076, there are no problems,But the performance is not as good as the old driver before,I guess it was a problem that occurred when the game was updated to a certain version, and I don't know what new content was updated, which resulted in incompatibility with Intel Iris Xe in DX11,I hope this message is helpful for the repair
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@DeancR_Intel
I reinstalled the old driver 31.0.10.1.3790 and tested the old version of World War Z once,The performance is still good, which proves that it can play smoothly,It also proves that the new driver is a bit bad
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@DeancR_Intel
Of course, this is just a demonstration of smooth gameplay, with a focus on whether it can solve the issues present in the new version,That's all I can explain for now. Whether it can be fixed or not depends on you
Of course, this is just a demonstration of smooth gameplay, with a focus on whether it can solve the issues present in the new version,That's all I can explain for now. Whether it can be fixed or not depends on you
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@Other Intel Customer Support Technicians
According to my research, the Intel Arc&Iris Xe Graphics Driver has already fixed the same issue with Arc Graphics in the 31.0.101.4576 BETA driver updated in July 2023, but it has no use for Intel Iris Xe. Based on the description,The problems are all the same
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Many graphics bugs in Intel Iris Xe are caused by issues with VRAM allocation optimization. For example, the red screen bug that frequently occurs in some new games in recent years, which is also seen in some older games. In recent years, there have been issues such as rainbow effects in Call of Duty: Rainbow Six Siege, as well as blurry textures, rendering errors, and VRAM overflow in some older games. I suspect that World War Z also suffers from this issue. I conducted an analysis using AI:
1. Based on application requirements, dynamically allocate memory regions from system memory to video memory, with the allocation ratio influenced by BIOS settings and operating system scheduling. In a multi-tasking environment, there is a lack of video memory isolation mechanism, leading to the phenomenon of "occupying without releasing". Intel Iris Xe competes with the CPU for memory bandwidth. When system memory is insufficient (such as allocating 2GB of 16GB memory to video memory), the remaining memory may not be able to meet gaming requirements.
2. The driver scheduling is conservative, and by default, a conservative memory allocation strategy is adopted, failing to fully utilize the parallel access capability of large-capacity memory. This may lead to abnormal video memory allocation in some games, resulting in graphical bugs.
3. Insufficient game engine adaptation: Some game engines have not been optimized for the VRAM management features of the Xe architecture, resulting in inefficient resource scheduling and potential issues with normal VRAM recognition.
Intel will introduce XeSS-MFG technology using the new Xe3 architecture, reducing VRAM requirements and improving effective bandwidth utilization through AI multi-frame generation
1. Based on application requirements, dynamically allocate memory regions from system memory to video memory, with the allocation ratio influenced by BIOS settings and operating system scheduling. In a multi-tasking environment, there is a lack of video memory isolation mechanism, leading to the phenomenon of "occupying without releasing". Intel Iris Xe competes with the CPU for memory bandwidth. When system memory is insufficient (such as allocating 2GB of 16GB memory to video memory), the remaining memory may not be able to meet gaming requirements.
2. The driver scheduling is conservative, and by default, a conservative memory allocation strategy is adopted, failing to fully utilize the parallel access capability of large-capacity memory. This may lead to abnormal video memory allocation in some games, resulting in graphical bugs.
3. Insufficient game engine adaptation: Some game engines have not been optimized for the VRAM management features of the Xe architecture, resulting in inefficient resource scheduling and potential issues with normal VRAM recognition.
Intel will introduce XeSS-MFG technology using the new Xe3 architecture, reducing VRAM requirements and improving effective bandwidth utilization through AI multi-frame generation
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If you can see this message, I hope you can reply to me,I want to know how.Intel, don't let me down in the end,I am providing feedback on this issue not only for myself, but also for watching my testing videos and for users using Intel Iris Xe,At that time, you also said that we would continue to handle this issue
https://community.intel.com/t5/Graphics/Intel-Iris-Xe-graphics-card-cannot-run-Batman-Arkham-Knight-and/m-p/1720521#M145959
But I haven't received a reply since I posted this post until now,Even if it takes a long time to solve, I hope you can reply to me,Even if you reply that it's not resolved, there hasn't been any update,I can't come here every day to wait for news.
https://community.intel.com/t5/Graphics/Intel-Iris-Xe-graphics-card-cannot-run-Batman-Arkham-Knight-and/m-p/1720521#M145959
But I haven't received a reply since I posted this post until now,Even if it takes a long time to solve, I hope you can reply to me,Even if you reply that it's not resolved, there hasn't been any update,I can't come here every day to wait for news.
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@DeancR_Intel
I know your current focus is on Arc graphics cards, but I just want to get a reply from you (or perhaps from Other Intel Customer Support).I would like to know if you will continue to address this issue,Even if what we get is "We're not going to solve it",It's okay. At least this way, I can know how the situation is.
How about this? I'll wait a few more days, if I still don't get a reply,I won't be concerned with this issue anymore,Whether you resolve it in the future or not,It's none of my business anymore.I can only say, "Everyone, I did my best."
I know your current focus is on Arc graphics cards, but I just want to get a reply from you (or perhaps from Other Intel Customer Support).I would like to know if you will continue to address this issue,Even if what we get is "We're not going to solve it",It's okay. At least this way, I can know how the situation is.
How about this? I'll wait a few more days, if I still don't get a reply,I won't be concerned with this issue anymore,Whether you resolve it in the future or not,It's none of my business anymore.I can only say, "Everyone, I did my best."
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@DeancR_Intel
@KennethB_Intel
@RandyT_Intel
@Mike_Intel
@VonM_Intel
Who among you can reply to him? I also want to solve this problem
@KennethB_Intel
@RandyT_Intel
@Mike_Intel
@VonM_Intel
Who among you can reply to him? I also want to solve this problem
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@DeancR_Intel
Intel, is it that difficult to reply?I just want to know,Continue to solve it,Still not continuing to solve it,Understand the situation,If we really continue to solve the problem, I can wait for a long time, and I don't have any sense of urgency. I would like to know how you plan to proceed
Intel, is it that difficult to reply?I just want to know,Continue to solve it,Still not continuing to solve it,Understand the situation,If we really continue to solve the problem, I can wait for a long time, and I don't have any sense of urgency. I would like to know how you plan to proceed
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