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The game was downloaded on Steam:https://store.steampowered.com/app/699130/World_War_Z/
I am using a lightweight laptop with the following configuration:
CPU:11th Gen Intel(R) Core(TM) i7-1165G7@2.80GHz
GPU: Intel Iris Xe Graphics 96eu
RAM:SK Hynix LPDDR416GB 4267Mhz
driver tested:32.0.101.7076
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I hope you can see this message,make a supplement,At the beginning, I also used Intel Iris Xe to play this game, DX11 did not have this problem,About a year ago, I downloaded it again and prepared to play the new content of the game update,This problem arose, This problem has arisen until now,At first, I thought it was a problem with the new driver, and then I tried using the old version of the driver, only to find that it also had this issue,Today I downloaded the old version of World War Z, which is a cracked version. I found that even with the new driver 32.0.101.7076, there are no problems,But the performance is not as good as the old driver before,I guess it was a problem that occurred when the game was updated to a certain version, and I don't know what new content was updated, which resulted in incompatibility with Intel Iris Xe in DX11,I hope this message is helpful for the repair
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@DeancR_Intel
I reinstalled the old driver 31.0.10.1.3790 and tested the old version of World War Z once,The performance is still good, which proves that it can play smoothly,It also proves that the new driver is a bit bad
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Of course, this is just a demonstration of smooth gameplay, with a focus on whether it can solve the issues present in the new version,That's all I can explain for now. Whether it can be fixed or not depends on you
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@Other Intel Customer Support Technicians
According to my research, the Intel Arc&Iris Xe Graphics Driver has already fixed the same issue with Arc Graphics in the 31.0.101.4576 BETA driver updated in July 2023, but it has no use for Intel Iris Xe. Based on the description,The problems are all the same
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