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22747 Discussions

Intel Management Engine Interface (MEI) Driver Unable to install at HP Shadow elf 3

超王6
Beginner
14,532 Views

Intel Management Engine Interface (MEI) Driver Unable to install at Shadow elf 3,Equipment Manager - system equipment does not have this, and will not be installed after the installation will not turn off power,Sorry, excuse me, my English is not very good!

I need you help!

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Stefan3D
Honored Contributor II
12,467 Views

This should be the right MEI driver for your chipset:

https://downloadmirror.intel.com/27104/eng/ME_Consumer_Win10_11.8.50.3426.zip https://downloadmirror.intel.com/27104/eng/ME_Consumer_Win10_11.8.50.3426.zip

Actually it installs DriverVer = 10/03/2017,11.7.0.1045

Can you add a screenshot from properties/details of c:\Windows\System32\drivers\TeeDriverW8x64.sys

I attached one for reference.

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超王6
Beginner
12,467 Views

Do you put this file in the folder you said TeeDriverW8x64.sys?

It's not right to install it directly, and I don't have this file in my computer directory

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Stefan3D
Honored Contributor II
12,468 Views

No, don't copy it manually.

Windows should have already installed a basic version.

Check your management engine with \SA00086_Windows\DiscoveryTool.GUI\Intel-SA-00086-GUI.exe from

https://downloadmirror.intel.com/27150/eng/SA00086_Windows.zip https://downloadmirror.intel.com/27150/eng/SA00086_Windows.zip

I added another screenshot for reference.

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超王6
Beginner
12,468 Views

Show the unknown, I tested another version 1703, the internal version 17083 is not good, the installation of the system is not, before the same. Is it the reason for the HP BIOS upgrade?

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Stefan3D
Honored Contributor II
12,468 Views

Very odd, the ME firmware seems to be missing in your BIOS.

That's why the Windows driver cannot be installed.

I suggest to contact HP support:

https://h30471.www3.hp.com/ 惠普官网社区 - 主页 - 惠普电脑及打印产品支持论坛

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超王6
Beginner
12,468 Views

This should be the latest BIOS problem. I have fed back to HP, but I haven't received the message, and I hope HP will be able to solve it. Thank you very much for your help!

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