Re: Intel(R) HD Graphics 3000 - HDMI is not detected!!

KHofm1 · ‎05-14-2013

As this topic seems to be forgotten, I bring it up here once again.

Many people are waiting for a solution to this known malfunction since many months!

Here are my reports:

Intel(R) HD Graphics 3000

Report Date: 5/14/2013

Report Time[hh:mm:ss]: 18:52:13

Driver Version: 8.15.10.2752

Operating System: Windows 7 Service Pack 1(6.1.7601)

Default Language: Swedish (Sweden)

DirectX* Version: 11.0

Physical Memory: 3979 MB

Minimum Graphics Memory: 64 MB

Maximum Graphics Memory: 1696 MB

Graphics Memory in Use: 242 MB

Processor: Intel64 Family 6 Model 42 Stepping 7

Processor Speed: 2294 MHz

Vendor ID: 8086

Device ID: 0116

Device Revision: 09

* Processor Graphics Information *

Processor Graphics in Use: Intel(R) HD Graphics 3000

Video BIOS: 2137.0

Current Graphics Mode: 1366 by 768

* Devices Connected to the Graphics Accelerator *

Active Notebook Displays: 1

* Built-in Display *

Monitor Name: Generic PnP Monitor

Display Type: Digital

Gamma Value: 2,2

DDC2 Protocol: Supported

Maximum Image Size:

Horizontal: 13,39 inches

Vertical: 07,48 inches

Monitor Supported Modes:

1366 by 768 (60 Hz)

Display Power Management Support:

Standby Mode: Not Supported

Suspend Mode: Not Supported

Active Off Mode: Not Supported

Raw EDID:

00 FF FF FF FF FF FF 00 0D AF 90 15 00 00 00 00

1F 13 01 03 80 22 13 78 0A D1 F5 93 5D 59 90 26

1D 50 54 00 00 00 01 01 01 01 01 01 01 01 01 01

01 01 01 01 01 01 60 1D 56 BC 50 00 26 30 1E 3F

4C 00 58 C2 10 00 00 18 00 00 00 FE 00 4E 31 35

36 42 36 2D 4C 30 44 0A 20 20 00 00 00 FE 00 43

4D 4F 0A 20 20 20 20 20 20 20 20 20 00 00 00 FE

00 4E 31 35 36 42 36 2D 4C 30 44 0A 20 20 00 4D

* Other names and brands are the property of their respective owners. *

------------------

System Information

------------------

Time of this report: 5/14/2013, 19:03:53

Machine name: KLAUS-PC

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)

Language: Swedish (Regional Setting: Swedish)

System Manufacturer: ASUSTeK COMPUTER INC.

System Model: X501A

BIOS: BIOS Date: 05/02/12 10:23:32 Ver: 04.06.05

Processor: Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz (4 CPUs), ~2.3GHz

Memory: 4096MB RAM

Available OS Memory: 3980MB RAM

Page File: 2628MB used, 5329MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 11

DX Setup Parameters: None

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.01.7601.17514 32bit Unicode

------------

DxDiag Notes

------------

Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Input Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

---------------

Card name: Intel(R) HD Graphics 3000

Manufacturer: Intel Corporation

Chip type: Intel(R) HD Graphics Family

DAC type: Internal

Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_14F71043&REV_09

Display Memory: 1696 MB

Dedicated Memory: 64 MB

Shared Memory: 1632 MB

Current Mode: 1366 x 768 (32 bit) (60Hz)

Monitor Name: Generic PnP Monitor

Monitor Model: unknown

Monitor Id: CMO1590

Native Mode: 1366 x 768(p) (60.039Hz)

Output Type: Internal

Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32

Driver File Version: 8.15.0010.2752 (English)

Driver Version: 8.15.10.2752

DDI Version: 10.1

Driver Model: WDDM 1.1

Driver Attributes: Final Retail

Driver Date/Size: 5/22/2012 09:47:36, 8089088 bytes

WHQL Logo'd: Yes

WHQL Date Stamp:

Device Identifier: {D7B78E66-4256-11CF-3379-FD34A9C2C535}

Vendor ID: 0x8086

Device ID: 0x0116

SubSys ID: 0x14F71043

Revision ID: 0x0009

Driver Strong Name: oem9.inf:IntelGfx.NTamd64.6.0:iSNBM0:8.15.10.2752:pci\ven_8086&dev_0116&subsys_14f71043

Rank Of Driver: 00E60001

Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87F...

Marcos_U_Intel · ‎05-15-2013

I recommend you get the latest graphics driver at the link below:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22630&lang=eng&OSVersion=Windows%207%20%20*&DownloadType=%0A%09%09%09%09%09%09%09Drivers%0A%09%09%09%09%09%09

KHofm1 · ‎05-15-2013

"The computer does not fullfill the miminum requirements to install these updates"

It says something along those lines

Marcos_U_Intel · ‎05-20-2013

You can either force to install our generic driver via the Have Disk/Known File method at the link below:

http://www.intel.com/support/graphics/sb/CS-022355.htm http://www.intel.com/support/graphics/sb/CS-022355.htm

or install the original driver provided by your system manufacturer from the following URL:

http://www.intel.com/support/oems.htm http://www.intel.com/support/oems.htm