Intel(R) HD Graphics 3000 is an Unknown Device in Device Manager?

[smaug]

Hey Forum,

I've recently tried to update my old Intel(R) HD Graphics 3000 Driver but failed to do so. I proceeded to uninstall the driver via device manager and restart my computer to then install the newest driver, but it stated that my only Display Adapters are my crossfired AMD HD 6800's (image below) and the Intel(R) HD Graphics 3000 Driver shows up as an unknown device in the device manager. I then proceed to search various post for hours to find an answer, but was unsuccessful. I've tried installing it in all different ways, however the same types of error messages always appear during the process (as also shown below). My Motherboard is an AsRock z77 extreme4 with an integrated Intel(R) HD Graphics 3000 Driver, but i also use my crossfired HD 6800 radeons (which are useless without intel VGA graphics working) and have an intel i7 processor, 4gb ram and windows 7 64bit.

I would highly appreciate it if anyone could help me out as i've been search and searching with no positive results so far.

Thank you for your time and help!

-Stuey

[Kevin_M_Intel]

Hello stueym,

Based on your description, there are some troubleshooting steps I want you to try. It seems you are installing an old driver (version 3223) and we currently have a newer driver.

Please try the following:

1. If possible, please disconnect the discrete cards from the system before installing the driver.
2. Please install the driver that can be downloaded at the following link:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23377&lang=eng&OSVersion=Windows%207%20(64-bit)*&DownloadType=%0A%09%09%09%09%09%09%09Drivers%0A%09%09%09%09%09%09

When a discrete card is connected to the PCIe ports, the onboard graphics will be disabled since the system will recognized a different controller and automatically will continue working with it.

[idata]

i also have the same case but i am installing the latest driver