Hi. I'm fairly certain I have a problem with my Intel(R) HD Graphics 530 Driver. I've had the issue before but then I could roll back the driver and experienced less issues. (Then my only problem was not being able to watch anything in full-screen on google chrome browser)
I recently updated windows and the option to roll back the driver is now gone, and both google chrome and discord does not function (the windows are just a black block on the screen.)
Any help would be appreciated.
Thank you for joining the Graphics Community. I am really sorry to hear you are having issues with this matter.
Let's gather more information regarding this behavior in order to address it in the most accurate way, please see below;
To attach a file, you must click "Use Advanced Editor" in the top right corner of the response box, then the "attach" option will appear in the bottom right corner of the response box.
Don't worry, I found the information that I was looking for in your screenshots.
Could you please let me know your computer model?
By any chance, are you aware of the Intel® HD Graphics driver versions you have tested?
My computers is an Acer Predator G9-791
I previously had the 184.108.40.20652 version. That version did not allow me to use full screen mode in videos etc. (It would cause a full-screen version of a black box like those seen in the screenshot.)
I now use 220.127.116.1191 Those are the only two versions I think I've had.
Thanks /thread/119693 Tony424.
Let's try a couple of Intel® HD Graphics versions;
Use these steps to safely uninstall your current version
Then proceed to install the drivers with these steps: https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html Manually Install an Intel® Graphics Driver in Windows® 10 and Windows...
Let me know how it goes.
Thank you so much, Amy!
At first it did not work. It would not let me install the 15.60 drivers you linked after I uninstalled the previous drivers, saying I already had the newest driver. I'm guessing it automatically updated my drivers when I uninstalled them and rebooted.
I went into the Intel(R) HD Graphics 530 properties and installed the Microsoft Basic Display Adapter (oldest driver.)
Then it would let me update to the drivers you linked, and I now have no issues. Driver version now says 18.104.22.16849. Google chrome, discord and videos are working fine!