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Intel(R) HD Graphics Control Panel has stopped working (Windows 8.1 / HD 4600)

DAbad
Beginner
2,667 Views

Hello everyone,

Hope someone may help me with this. Everytime I try to start Intel HD Graphics Control Panel, it stops working.

I installed driver Intel HD Graphics 4600 ver. 10.18.10.3496 and it seems to work fine.

But unfortunately, the panel isn't working.

Any help?

These are the problem details:

Problem signature:

Problem Event Name: CLR20r3

Problem Signature 01: Gfxv4_0.exe

Problem Signature 02: 8.15.10.3496

Problem Signature 03: 5319ee64

Problem Signature 04: PresentationCore

Problem Signature 05: 4.0.30319.34004

Problem Signature 06: 52467877

Problem Signature 07: 540a

Problem Signature 08: 51

Problem Signature 09: System.ArgumentException

OS Version: 6.3.9600.2.0.0.256.103

Locale ID: 1034

Additional Information 1: 0bb8

Additional Information 2: 0bb82cbab8bda4bb07ac0cc6795b3d79

Additional Information 3: f363

Additional Information 4: f363cce6162894e9eb54cdef42d48821

o.s. Windows 8.1 Pro with Media Center x64

CPU: Intel 4770K

Motherboard: Asus z87 Deluxe/Quad BIOS ver 1802

Thanks for the help!

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Kevin_M_Intel
Employee
1,765 Views

Hello benastan,

I am sorry you are having problems with the system.

Can you please try uninstalling the driver and installing again the latest one?

Here you can get it:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3712&DwnldID=23714 https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3712&DwnldID=23714

You can follow the steps mentioned here:

/docs/DOC-22542 https://communities.intel.com/docs/DOC-22542

By installing the driver the user Interface will be also reinstalled.

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