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Intel Skull Canyon - Sony TV Info Bar

JKirk3
Beginner
‎08-30-2017 11:51 PM
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Contacted Sony, referred me to the forums here. The Info Bar will continuously drop down, from the top of screen, when moving between full screen view, either YouTube or general Tab changing via web browser.

Sony checked the documentation of the TV and state the Info Banner is being triggered by the Intel graphics driver. There is no setting to turn off the banner within the TV settings menu, unlike some of their other TV's. Connection is via HDMI.

TV is :KDL-32W660E

PC is : Skull Canyon i7 (With latest drivers)

Any suggestions?

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Michael_C_Intel2
Employee
‎09-01-2017 07:00 AM
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Hi,

 

You need to go to the Intel customer support community: https://communities.intel.com/thread/77761

You can report your issue and get support there.  This forum is devoted to game developers working on Intel Graphics.

 

-Michael

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