Graphics
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17461 Discussions

Intel UHD Graphic 630 Issue

KcTec90
Beginner
730 Views

So I was watching Youtube and sometimes I get this weird corruption thing... Can somebody tell me what this is about? It only happened to me on Youtube inside the video and everything else was fine.

0 Kudos
7 Replies
Stefan3D
Honored Contributor II
699 Views

Check random videos on other portals, eg https://vimeo.com/watch

If it looks fine there, try different browsers - Edge, Chrome, Firefox

AlHill
Super User
692 Views

Sounds like a youtube/chrome problem.

So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Doc (not an Intel employee or contractor)

KcTec90
Beginner
669 Views
KcTec90
Beginner
670 Views

honestly it just randomly pops up whenever it wants to on youtube

Alberto_Sykes
Employee
617 Views

KcTec90, Thank you for posting in the Intel® Communities Support.


I just wanted to check if the issue with Youtube showing a weird corruption thing persists and if you still need assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician


KcTec90
Beginner
611 Views

Nope. But I'll let you know if it happens again. I haven't had time to watch YouTube.

Alberto_Sykes
Employee
525 Views

KcTec90, Thank you very much for providing those details.


Perfect, excellent, no problem at all, it is great to hear the problem seems to be fixed. In the case of any updates please let us know so, if necessary, we can further assist you.


Regards,

Albert R.


Intel Customer Support Technician


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