Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance and optimization
17439 Discussions

Compatibility with Monitor

Iratxe
Beginner
492 Views

Hello,

I am thinking about buying a new monitor that has a resolution of 2560 x 1080 pixels. My laptop is a Dell Inspiron with graphics Mesa Intel® HD Graphics 620. Will I have problems with the monitor when displaying? (the monitor is a LG29WK600-W)

 

Thanks in advance

0 Kudos
9 Replies
BHarr8
Valued Contributor I
489 Views
Iratxe
Beginner
475 Views
I know that it is within the max resolution, but is the aspect ratio 21:9 supported correctly?
BHarr8
Valued Contributor I
457 Views

I am not sure from personal use but google results are not encouraging.

I am seeing a huge number of support requests pairing 620 Intel graphics with 2560X1800.

Unless you can get confirmation from Intel that they have released a driver that enables this resolution on the 620 graphics I would assume that this does not work.

Victor_G_Intel
Moderator
450 Views

Hello Iratxe,

 

Thank you for posting on the Intel® communities.


In order for you to have more information on how your graphics work in regards to display resolutions please take a look at the following article and let us know if you have any doubt with the information on it.


https://www.intel.com/content/www/us/en/support/articles/000023781/graphics.html

 

I look forward to hearing from you.

 

Regards,

 

Victor G.

Intel Technical Support Technician  


Iratxe
Beginner
446 Views

Okay, thanks. So in my specific case, I can see that the maximum supported resolution is 4096x2304

Iratxe_0-1614676806849.png

This is a 16:9 aspect ratio, but I understand that 21:9 aspect ratio is also supported if the resolution is under this maximum suported resulution, am I okay?

 

Victor_G_Intel
Moderator
440 Views

Hello Iratxe,

 

Thank you for posting on the Intel® communities.

 

As the article mentions, most devices will support any resolution and refresh rate up to the maximum value listed on the specifications page; however, to find the resolutions supported by your computer and display, you will need to check with those specific manufacturers, mostly because limitations on customized devices such as a laptop or a monitor can only be determined and tested by in this case Dell(Laptop) and LG(Monitor).

 

Regards,

 

Victor G.

Intel Technical Support Technician 

 


Victor_G_Intel
Moderator
431 Views

Hello Iratxe,


Were you able to check the previous post?  


Please let me know if you need further assistance.  


Best regards,


Victor G. 

Intel Technical Support Technician


Iratxe
Beginner
421 Views
Hi,

Sorry for the delay. Yeah, it is okay now. Thanks.
Victor_G_Intel
Moderator
404 Views

Hello Iratxe,

 

Thank you for posting on the Intel® communities.

 

We will proceed to close this thread; however, if you need any additional information; you are more than welcome to submit a new question just remember that this thread will no longer be monitored.

 

Regards,

 

Victor G.

Intel Technical Support Technician  


Reply