I have a laptop lenovo ideapad 330 15ich with windows 10. All latest drivers are installed by windows and all works fine. But when the laptop sleeps and restores after sleep it crashes almost every time. I found out that the problem is in the Intel® UHD Graphics 630 which is version 126.96.36.19992. When I disable it the problem is gone but the video has low resolution. I tried to install the newer version 188.8.131.5271 but I get a message that it is not compatible with my system.
Please help me to resolve this issue.
If you try to install intel generic DCHJ driver 184.108.40.20671 on existing customized driver , definitely you will receive error message "that it is not compatible with my system"
I would recommend to install previous customized certified driver released by Lenovo .
but if you want to install generic driver 220.127.116.1171 means , then you must completely uninstall the driver with DDU or by revo uninstaller .
restart the windows .
then install the driver
I have also received error message , but I solved and installed 18.104.22.16871.
Tnx for the help. I used DDU to remove the driver and installed the latest one but I still have the same issue with it. It is only when I remove it and use MS basic display driver that I have non crashing system. I had also to disable the automatic driver update of windows. If you have any other ideas please share.
I updated my windows and tried to install this driver but I got "Your system does not meet the minimal requirements". I also completely removed the UHD driver, tried again and got the same message.
As far as I understand this is a hybrid video card and the drivers still have some issues.
I actually had to change the product as the link you provided was for a different model. It installed successfully but I got a message "Your system already has the best drivers". So yes I have the correct drivers for this model but there is probably some issue with it. I will contact Lenovo support to see if they can help.
I tested with the one you recommend 22.214.171.12419 and have the same issue.
Yes windows is up to date.
The first thing I tested when I found this issue was with the Intel Driver support assistant which automatically installs the drivers.
I'm 100% sure that I have the correct drivers.
I wrote to lenovo support forum. I hope that someone will test and help.
I didn't get any answer so far so I did something else. I changed all actions from Sleep to Hibernate and the problem is gone. This computer has SSD so wake up is similar as speed.