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add all the intel applications to the exclusions list in antivirus products . or disable antivirus products , then try to start to again
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I have tried to add intel folder to the exclusions list in windows defender, but it was still stuck and had no response.
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AN D1, We recommend to install the graphics driver provided by the manufacturer of the laptop, since that driver was customized by them to work with your specific platform.
I looked in ASUS's web site, and the driver version that is available is version V23.20.16.4974.05, which is the one that is currently installed in your computer:
https://www.asus.com/Laptops/ASUS-Laptop-X441MA/HelpDesk_Download/
So, in this case, since the processor works with Intel® UHD Graphics 600 we can try to install the Intel® generic graphics driver version DCH 25.20.100.6471, if the drivers gets properly installed, the you will need to download the control panel directly from Microsoft*:
https://downloadcenter.intel.com/download/28445/Intel-Graphics-Driver-for-Windows-10?product=126787
https://support.microsoft.com/en-us
If the problem remains, then the best thing to do will be to get in contact with ASUS directly for them to provide further suggestions on this matter:
https://www.asus.com/support/#
Regards,
Alberto R.
Intel Customer Support Technician
Under Contract to Intel Corporation
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AN D1, I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter?
Regards,
Alberto R.
Intel Customer Support Technician
Under Contract to Intel Corporation
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I have tried to install the Intel® generic graphics driver version DCH 25.20.100.6471. But after installation, my laptop said the driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer.
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AN D1, The Intel drivers are generic, meaning the might or might not work with your platform.
The next thing to do will be to get in contact directly with ASUS, they might have a different driver or possible alternatives for this scenario.
Regards,
Alberto R.
Intel Customer Support Technician
Under Contract to Intel Corporation
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