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AN_D1
Beginner
1,676 Views

Intel UHD Graphics Control Panel not starting, stuck on initializing and won't start.

after executing it gives the initializing screen and simply disappears with no error message afterwards.

 

Here I attached the summary. Please help me.

0 Kudos
7 Replies
LHerb2
Beginner
216 Views

I'm having this same exact issue. If anyone who knows the solution finds this, I would like an answer regarding my system.

RAJU2529
New Contributor III
216 Views

add all the intel applications to the exclusions list in antivirus products . or disable antivirus products , then try to start to again

AN_D1
Beginner
216 Views

I have tried to add intel folder to the exclusions list in windows defender, but it was still stuck and had no response.​

Alberto_R_Intel
Moderator
216 Views

AN D1, We recommend to install the graphics driver provided by the manufacturer of the laptop, since that driver was customized by them to work with your specific platform. I looked in ASUS's web site, and the driver version that is available is version V23.20.16.4974.05, which is the one that is currently installed in your computer: https://www.asus.com/Laptops/ASUS-Laptop-X441MA/HelpDesk_Download/ So, in this case, since the processor works with Intel® UHD Graphics 600 we can try to install the Intel® generic graphics driver version DCH 25.20.100.6471, if the drivers gets properly installed, the you will need to download the control panel directly from Microsoft*: https://downloadcenter.intel.com/download/28445/Intel-Graphics-Driver-for-Windows-10?product=126787 https://support.microsoft.com/en-us If the problem remains, then the best thing to do will be to get in contact with ASUS directly for them to provide further suggestions on this matter: https://www.asus.com/support/# Regards, Alberto R. Intel Customer Support Technician Under Contract to Intel Corporation
Alberto_R_Intel
Moderator
216 Views

AN D1, I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter? Regards, Alberto R. Intel Customer Support Technician Under Contract to Intel Corporation
AN_D1
Beginner
216 Views

I have tried to install the Intel® generic graphics driver version DCH 25.20.100.6471. But after installation, my laptop said the driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer.

Alberto_R_Intel
Moderator
216 Views

AN D1, The Intel drivers are generic, meaning the might or might not work with your platform. The next thing to do will be to get in contact directly with ASUS, they might have a different driver or possible alternatives for this scenario. Regards, Alberto R. Intel Customer Support Technician Under Contract to Intel Corporation
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