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Intel b580 battlefield problem

Cheese
Beginner
554 Views
Hi there for some reason when I play battlefield 6 it play well for 10-15 min until the game crash and gave me driver timeout what does that mean? 🙂
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4 Replies
JeanetteC_Intel
Moderator
476 Views

Hello Cheese,

 

Thank you for posting in Intel Communities.

 

To get a better understanding of the issue and be able to provide an effective recommendation, please provide the missing key information here:

 

1) What is the graphics driver you are using?

2) From what gaming platform was the game obtained from? (Steam, EA, etc.)

3) Has this game previously worked before it started crashing or newly installed and having the issue?

4) Can you share the screenshot of the error?

5) What PSU make and model is used?

6) Kindly share your system configuration so I can fully check and provide you with an accurate fix. This could be possible by downloading the Intel® System Support Utility for Windows* software. When the download is complete, launch SSU.exe.

 

  • Scan: Check the box Everything.
  • Click Scan.
  • Review: When finished scanning, click Next.
  • Click Save. *Attach the SSU log file as you reply.

 

7) For game crashes, kindly share the dump/log files.

 

I look forward to your response.

 

 

Best regards,

JeanetteC.

Intel® Customer Support Technician


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JeanetteC_Intel
Moderator
420 Views

Hello Cheese,

 

Did you have a chance to review the previous post?

Please feel free to reach out if you have any questions.

 

 

Best regards,

JeanetteC.

Intel® Customer Support Technician


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JeanetteC_Intel
Moderator
365 Views

Hello Cheese,

 

Since we have not heard back from you, we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

 

 

Best regards,

JeanetteC.

Intel® Customer Support Technician


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Cheese
Beginner
354 Views

Hello sorry i didn't reply back, i was bit busy. but after the crash there wasn't any crash at all srry 🙂 

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