Intel graphics Software's; "Input Range", "quantization range", "HDR Support", and legacy support

[tadams587]

As of the latest Intel Graphics driver installation; "Intel graphics Software" app will replace "Intel  Graphics Command Center" app. Intel graphics Software's; "Input Range", "quantization range", "HDR Support", and legacy support seems to be faulty.

However, the video profile setting; "Input Range" is not on the newer app, and its setting is being reset. I had it set to "full" before the program's uninstallation due to driver installation; and have reset it back to "full upon re-installation.

I have noticed on the newer app it instead has the setting "Quantization Range" under display setting which seems to be the same when looking at the setting's description, but changing the settings in both the apps to full or limited seems to be faulty due to the change; like it isn't being successfully turned on and/or changed in the app's newer builds. 

HDR  Support says disabled; despite my laptop and intel 11th gen, P Core only CPU* is guaranteed to support it for videos; as well as the HDR setting being on in my Windows 10's settings. Although games require my Laptop's Nvidia RTX 3060 GPU for HDR and Ray Tracing to work in games.

Would appreciate it if the software had the settings Disabled, Video Only, and Full; with the last one having a notice when the computer's dedicated GPU would be required for it. As well as a second setting to have the options of HDR Video to be On either when "plugged in" or "always on" when the former setting isn't set to disabled.

*Intentionally invested in a P Core only CPU Laptop to maintain compatibility in older games and other software. I absolutely still require intel to keep compatibility in its software for legacy/vintage/classic games and other software from Windows 95 to Windows 8, that were built using direct X 5 to direct X 9; for P core only CPUs as such CPU are compatible. Sometimes changes are made to intel firmware that break such compatibility, and I am still needing a few fixes for such; as some games are showing a blank window when a in-game's video is playing, freezing or crashing due when other animations are rendered, or just not launching despite my 11th gen P core only Intel CPU not being among those that are incompatible.

Sometimes a newer game's in-game video's will stop rendering when switching from window mode to full screen mode, or when switching from full screen mode to window mode; this last issue seems more common of legacy games built for windows 8, windows 7, and/or windows vista.

I am also experiencing staircase effect in several legacy/vintage games, some while only in fullscreen mode; while other games show it in both window or fullscreen mode. please fix this. the staircase effects has been happening for a while now in my older games, and the issue has not been addressed for my P core only CPU which does support legacy software on either windows 10 ad windows 11 OS.

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And the above is also with all the k-lite codecs installed & c ++ redistributable runtimes installed and updated; with all the read of legacy types of legacy video encodes options turned on.

[RandyT_Intel]

Hi @tadams587,

Thank you for bringing this to our attention and for your detailed feedback. With the latest Intel Graphics driver installation, the "Intel Graphics Software" app has replaced the "Intel Graphics Command Center" app. We understand that you are experiencing issues with the "Input Range," "Quantization Range," "HDR Support," and legacy support features.

I will coordinate this internally and pass these concerns to our development team to see if we can make improvements on these points. I have also attached some relevant articles that might interest you. Please see below.

• High Dynamic Range (HDR) Support
• How to enable High Dynamic Range?
• Quantization Range Option Is Not Visible in the Intel® Graphics...
• Quantization Range Option in the Intel® Graphics Control Panel or...
• The Quantization Range Setting Resets After a Power Cycle in Intel®...

Let me know if these helps.

Regards,

Randy T.

Intel Customer Support Technician

[RandyT_Intel]

Hi @tadams587,

Just checking in on my previous message regarding your inquiry. Have you had a chance to review it? If you need more information or have any questions, feel free to reach out. I'm here to help!

Regards,

Randy T.

Intel Customer Support Technician

[RandyT_Intel]

Hi @tadams587,

I will be closing this inquiry. If you require further assistance, please submit a new question, as this thread will no longer be monitored. 

Regards,

Randy T.

Intel Customer Support Technician