Intel graphics driver setup not launching

[Binukrockzzz]

Hello

I am new to this forum but not new to technology. Yesterday, I downloaded Blender 2.8 and it asked for a OpenGL 3.3 compatible gpu to open the app. It did not happen to me previously. I have a RTX 2070, but it does not detect it. So I went ahead and deleted my intel uhd 620 drivers to update to the latest one from the intel website. I downloaded the proper installer(previously worked for me) and started the installer. After the windows UAC screen, nothing showed up. I thought it was a broken installer and downloaded it again. But nothing. The intel gpu is detected as Microsoft Basic Display adapter. Please help asap.

Thank you

[LeonWaksman]

Did you wait enough time for Installer to start? It may take few minutes until installation starts. Check in Task Manager if the process starts.

Leon

[Binukrockzzz]

The process starts in taskmgr but I even waited for 20 mins so cant be the problem. I have 16gb ram and SSD too so the laptop is really fast

[David_G_Intel]

Hello Binukrockzzz

Thank you for posting on the Intel️® communities. Please share with us the following information:

• Windows build
• What driver did you try?
• Does this happen with different driver versions?
• Where do you download the drivers from?
• Which uninstall method did you use?
• Intel® System Support Utility (Intel® SSU) results 
  • Download the Intel SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- 
  • Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".  
  • Click on the menu where it says "Summary" to change to "Detailed View".  
  • To save your scan, click on "Next", then "Save".  

Regards, 

David G 

Intel Customer Support Technician 

[David_G_Intel]

Were you able to check the previous post?  

Let us know if you still need assistance.    

Best regards,  

David G.  

Intel Customer Support Technician

[David_G_Intel]

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.   

Best regards,  

David G. 

Intel Customer Support Technician