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Intel hd 2500 driver causing boot failure in windows 7

ssidd3
Principiante
2.857 Vistas

i recently installed windows 7 on my new system with core i3 3220,previously i had windows 8 it was not booting after 3 months of use,

after installing windows 7 and installing all drivers ,system is restarting at windows 7 loading screen,when i uninstalled all the drivers using windows 7 safe mode then windows booted normally, so in order to diagnose the problem i installed each driver at a time and restart.and thats how i came to know that intel hd is causing problem.

maybe its driver or hardware.

what should i do ?

claim warranty or try something else?

i installed latest intel hd 4000/2500 driver for windows 7 64bit from intel website.

everything works fine when intel hd driver is not installed

0 kudos
3 Respuestas
DArce
Colaborador Valioso III
2.011 Vistas

In order to further assist you on this, could you please provide/review the following details:

What is the model of the motherboard/computer that you are using?

What is the BIOS version installed?

What is the Intel® HD Graphics driver versions that you have installed in that system?

Have you updated the system BIOS and Microsoft* .NET Framework?

Is the operating system using the latest Service pack available?

ssidd3
Principiante
2.011 Vistas

Gigabyte GA B75M-D3H BOARD WITH LATEST BIOS.

LATEST VERSION OF intel hd driverevrythig is up to date

DArce
Colaborador Valioso III
2.011 Vistas

Try using the version video driver 15.28.4.2843 that has been provided by your motherboard manufacturer directly at this URL:

http://www.gigabyte.com/products/product-page.aspx?pid=4150# dl GIGABYTE - Motherboard - Socket 1155 - GA-B75M-D3H (rev. 1.0)

The fact that this driver from your motherboard manufacturer would cause the same behavior, may indicate that there could be a hardware problem or the operating system being used is somehow corrupted. You could try a separate partition or drive to test a fresh operating system installation using the minimum components possible to test these drivers again in order to isolate the problem.

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