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Intel hd graphics 520 no OpenGl support on windows 10

mk1984
Beginner
588 Views

Hello there,

I have an Thinkpad E560 with an Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz 2.60 GHz and I am using the Intel hd graphics 520 with Windows 10. Somehow Open Gl isn't working anymore.

So far I tried different drivers - those provided from Lenovo, those from Intel -, older and newer versions, but somehow I don't get OpenGl to run. 

It just isn't there. Windows diagnostic tools found nothing. 

Every little piece of help is much appreciated.

Thanks

0 Kudos
6 Replies
AlHill
Super User
579 Views

Your HD 520 graphics support OpenGL 4.6.

If the lenovo supplied driver is not working, contact Lenovo support.

 

Doc (not an Intel employee or contractor)
[Windows 11 is the new Vista]

Stefan3D
Honored Contributor II
571 Views

What does OpenGL Extensions Viewer say?

 

If it says OpenGL 1.1, then you are running the "Microsoft basic display driver". Usually because of code 43

mk1984
Beginner
561 Views

It says nothing. As if there is no OpenGl.

It only shows Direct3D.

Alberto_R_Intel
Moderator
529 Views

Hello mk1984, Thank you for posting in the Intel® Communities Support.


I just wanted to confirm if the problem with OpenGL persists and if you still need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician


mk1984
Beginner
519 Views

Looks like it has been a problem with the windows installation. Haven't been able to pinpoint the exact problem, a Windows 10 reinstall solved the problem, everything is working fine again.

Unfortunately I cannot give you any more information about it.

Thanks

Martin

 

Alberto_R_Intel
Moderator
486 Views

mk1984, No problem at all, thank you very much for providing that information.


Perfect, excellent, it is great to hear that the problem with OpenGL got fixed after reinstalling Windows* 10.


We also wanted to thank you for sharing those details, we are sure they will be very helpful and useful for all the peers viewing this thread.


Any other inquiries, do not hesitate to contact us again.


Regards,

Albert R.


Intel Customer Support Technician


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