Intel uhd 10th gen lagging so much

[Mfh]

I have bought a new laptop (core i5 10th gen intel uhd graphics) i wanted to play some old games but my laptop keeps lagging more than my old core i5 4th gen laptop( when i open the game the game automatically sets the graphics on medium but i can't even play it with low graphics the pc) what's the problem here?

[Stefan3D]

Does the older laptop have Windows 7 installed?

I guess you try old "applications that don’t correctly comprehend a fully unified memory architecture"

Check out:

https://www.intel.com/content/www/us/en/support/articles/000020962/graphics.html

[Jose_V_Intel]

Hello Mfh,

Thank you for posting on the Intel Community. 

Based on the information that you provided and in order to better understand your issue please provide the following information: 

• Please provide an Intel® System Support Utility report in .txt format. (make sure to select all the options before the scan) https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-

• In which games are you experiencing these lag issues?

We will be waiting for your answers.

Regards.

Jose V.

Intel® Customer Support Technician

[Jose_V_Intel]

Hi Mfh,

Were you able to check the previous post?

Let me know if you need more assistance.

Regards.

Jose V.

Intel Customer Support Technician

[Jose_V_Intel]

Hello Mfh,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Regards.

Jose V.

Intel Customer Support Technician