I have bought a mi notebook air 2018 since
Last 6 months ago.One day it was shuting down while I used facebook.After that,I tried to open it.
laptop opened again but window might be damaged.So I installed new window on it.After the installation,I can't install intel HD driver.When I install intel hd graphic driver ,my laptop appers blue screen error and window damages again.all drivers are correct and updated.I used all of those drivers before this problem.My intel hd driver is uhd620 for 8th gen of cpu.I install up to date window and drivers for many times but the probel still remain and same.
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Hello CAye0,
Thank you for posting on the Intel® communities.
To better assist you with your request, I will ask you some questions:
Steps to generate the reports:
2. DXDIAG
Regards,
Adrian M.
Intel Customer Support Technician
A Contingent Worker at Intel
Hello CAye0,
Were you able to check the previous post?
Let me know if you need more assistance.
Regards,
Adrian M.
Intel Customer Support Technician
A Contingent Worker at Intel
Hello CAye0,
Thank you for your answer.
I understand your laptop's power adapter is not working now, so I will wait for your reply to further assist you once you have it working again!
Regards,
Adrian M.
Intel Customer Support Technician
A Contingent Worker at Intel
Hello CAye0,
Were you able to check the previous post?
Let me know if you need more assistance.
Regards,
Adrian M.
Intel Customer Support Technician
A Contingent Worker at Intel
Hello CAye0,
We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question.
Regards,
Adrian M.
Intel Customer Support Technician
A Contingent Worker at Intel
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