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Issue with Directx12

gianna1
Beginner
4,037 Views
Yesterday I was able to get a beta code for the game Marvel Rivals. I was excited to play until I couldn’t get past the launcher due to an error that says Directx12 is not supported on your system yet I am actively running Directx12. By the way this game uses Unreal Engine 5 and me and others have found that this is a common theme happening with other games that use Unreal Engine 5, but I’m able to play Fortnite so it’s confusing. We all realize we have intel graphics in common too. I’m just curious as to if you know if it’s an intel issue, unreal issue or something wrong with the game itself. I’d really love to be able to try out this game.
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Vivek_Intel
Moderator
3,582 Views

Hi, It looks like issue with the game and could see that other users with competition GPUs are also reporting on other platforms. (linklink   We would recommend you to report this issue to game developer support . Please share game and system details if you see Dx12 issue with other games.

 

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Vivek_Intel
Moderator
3,479 Views

Hi, Let us know if you need more assistance on this issue.


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Vivek_Intel
Moderator
3,445 Views

Closing this thread.


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