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Issue with IDSA constantly spamming the update notification window

Monique_Intel
Moderator
1,134 Views

This is Monique with Intel.  There is a known error for some IDSA users of our latest version released on July 28 (v20.8.30.5)  stating the IDSA update notification window in the lower right corner is continually popping up and causing a constant chiming sound. If you are experiencing this issue, please zip and post your IDSA files here to help us troubleshoot this.  The location for the IDSA logs can be found at c:\ProgramData\Intel\DSA\Logs 

 

Thanks for your help,

Monique with Intel Corporation

Labels (4)
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5 Replies
Bughi
Beginner
1,070 Views

Hello, I have this issue with this IDSA version. Here are my logs

InfoTech
Beginner
1,028 Views

This is happening to many of our laptops. They are all Lenovo. I have attached logs. For now i have disabled notifications.

cklepp
Beginner
930 Views

Thank you for looking into this issue. Logs are attached.

Monique_Intel
Moderator
926 Views

@InfoTech  @Bughi  @cklepp This is Monique with Intel.  Thank you for providing the information, as it helped our team debug the issue.

We have released a fix for this notification loop on July 31 3:45p PST with version 20.8.30.6.  Once you update, please let us know if the fix resolved the spamming notification.

Thank you,

Monique with Intel Corporation

Bughi
Beginner
892 Views

The update fixed the issue for me. Thank you!

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