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I've always used the intel driver update assistant.
But for 30 days I can no longer update my video driver.
The oops something went wrong message always appears.
How can I fix this problem?
I already uninstalled the Driver and Support Assistant.
I reinstalled but the problem remains.
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Hello Mario_Vacéllos,
Thanks for posing into the Intel Communities. We understand that you are experiencing issues when trying to update your drivers using the Intel® DSA.
For this issue, you should try the following:
- Clear the browser cache and close the browser.
- Try rescanning Intel® Driver & Support Assistant (Intel® DSA), ensuring the browser being used is Firefox, Chrome, or Edge Legacy.
- Try disabling your Ad Blocking extension and privacy-related extension on the Intel® Driver & Support Assistant (Intel® DSA) webpage.
In case the issue persists, you should try reinstalling the Intel® DSA :
- Uninstall the existing Intel® Driver & Support Assistant (Intel® DSA) tool in the system using the Uninstaller tool.
- Download and install the latest Intel® DSA version.
Best regards,
Jean O.
Intel Customer Support Technician
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Hello Mario_Vacéllos,
We hope you are doing fine.
Were you able to check the previous post?
Let us know if you still need assistance.
Best regards,
Jean O.
Intel Customer Support Technician
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Hello Mario_Vacéllos,,
We hope you are doing fine.
We have not heard back from you. So we will close this thread. If you need additional information, submit a new question, as this thread will no longer be monitored.
Best regards.
Jean O.
Intel Customer Support Technician.

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