Known issues with graphics driver

[EngelsV]

Hello, I have this new game I'm trying to play (Palworld), but whenever I launch it, I get this message telling me to update my graphics driver to a newer version followed by the game crashing on launch. I want to update my graphics driver, but I cannot find the version I need anywhere. I've used intel's driver updater tool, and tried to update it through the device manager, it always says I have the best version of the driver. I haven't been able to find it on the download center, maybe I've been searching for it wrong but I'm pretty sure It's not there.

I have an Intel Iris 540 version 26.20.100.8142; the game asks me to get version 30.0.101.1340. I linked my device specs and the message I receive when opening the game.

[n_scott_pearson]

Sadly, iDSA doesn't keep up with the Jones. The very latest driver available for your processor can be found here: https://www.intel.com/content/www/us/en/download/762755/intel-6th-10th-gen-processor-graphics-windows.html.

Hope this helps,

...S

[ACarmona_Intel]

Hello EngelsV,

Thank you for posting on Intel Communities.

Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products website helpful to address your request.

Thank you for your understanding, and have a great day ahead.

Best regards,

Carmona A.

Intel Customer Support Technician