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Hi,
I experience laggy graphics with my ThinkPad.
I had this problem a couple of months before until I installed Lenovo Vantage & Intel Driver & Support Assistant. Updates were installed and BIOS was also updated. It was very fluent then.
When do I notice the laggy graphics?
e.g.
- moving a window is delayed
- switching tabs in google chrome, also when I close a tab and the following moves to the position of the closed tab
- typing something into the "search field" at the task bar
- every page in the internet which contains graphics load longer than usual
The small blue loading circle often turns up during the lags.
According to Lenovo & Intel all software is up-to-date.
My system:
BIOS
MAINBOARD
Version "Not Defined"
OS
Microsoft Windows 10 Pro 64-bit
21H1 (10.0.19043)
CPU
Intel Core I5-8250U @ 1,6 Ghz
Graphics
Radeon RX 550
Intel UHD Graphics 620
Audio
Conexant SmartAudio HD
Intel Display-Audio
Network
Realtek 8822BE W-LAN
802.11ac PCI-E NIC
Realtek PCIe GbE Family Controller
RAM (upgraded to 16GB)
HDD
Thank you for your suggestions to help solving my problem!
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Hello fabianK92
Thank you for posting on the Intel️® communities. Please share with us the following information:
- When did this issue start?
- What is the version of the Intel graphics driver?
- Did you try other driver versions?
- Does this happen randomly or every time?
- Did you complete all Windows updates?
Regards,
David G
Intel Customer Support Technician
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Hi David,
I think I noticed it on Saturday but that's not really helpful since I can't remember what happened right before that.
- Driver Version: 30.0.101.1340
- Haven't tried other Driver Versions. Which one should I try? How do I deinstall and install older ones properly?
- It happens the whole time more or less severe
- Checked manually for Windows Updates and found two - installing them didn't make a difference
Regards
Fabian
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Thank you for the update. To install a new driver, please follow the steps from the article:
- Clean Installation of Intel® Graphics Drivers in Windows:
After that:
1. Try without a driver. Follow steps 7 to 14 from the article.
2. Update the driver, the latest version is 30.0.101.1404
https://www.intel.com/content/www/us/en/download/19344/intel-graphics-windows-dch-drivers.html
3. Try a previous driver from the same link
Please let us know the outcome.
Regards,
David G
Intel Customer Support Technician
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Were you able to check the previous post?
Let us know if you still need assistance.
Best regards,
David G.
Intel Customer Support Technician
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Sorry, I was busy a couple of days and was now able to follow your instructions.
Problem is solved! Graphics are fluent again! Thanks very much!
Had to deinstall twice until "Microsoft Basic Display Driver" appeared.
I installed the newest driver 30.0.101.1404.
Thank you for your help and guidance!
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We're glad to know the information helped. Hopefully, it will help other community members. Since the thread is now solved, we will close it. If you need any additional information, please submit a new question as this thread will no longer be monitored.
Best regards,
David G
Intel Customer Support Technician

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