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Beginner
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Massive shuddering issue v27.20.100.8935

I'm having big issues with screen shuttering with my intel graphics driver. Makes the computer completely unusable, it started yesterday and got worse until eventually I disabled the driver. I've tried updating the drivers, uninstalling and reinstalling, running the driver and support assistant, and every single time the driver is enabled again the suddering immediately starts.

I'm running the Intel HD Graphics 530, and everything is up to date

If anyone else has had issues with this/knows any fixes, I'm all ears!

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3 Replies
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Moderator
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Hello limfin,


Thank you for posting on the Intel* Community.


To better assist you, please provide us with the below information:


  1. Did you perform changes on your system? (updates, drivers, Windows, etc)
  2. Please attach a picture or video to see the behavior.


 Please run the following tool in Windows* and attach the report generated. 

  

Intel® System Support Utility (Intel® SSU) 

 

  • Intel® SSU Download
  • Open the application and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View". 
  • Click on the menu where it says "Summary" to change to "Detailed View". 
  • To save your scan, click on "Next", then "Save". 


Best regards,

Maria R.

Intel Customer Support Technician


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Moderator
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Hello limfin, 


Were you able to check the previous post?

 

Let me know if you need more assistance.

 

Best regards, 

Maria R.  

Intel Customer Support Technician 


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Highlighted
Moderator
34 Views

Hello limfin, 


We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.


Best regards, 

Maria R.  

Intel Customer Support Technician 


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