Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance and optimization
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Mobile intel® 4 series express chipset family

Epheremality
Beginner
920 Views

I got problems on my graphics card.
1. Display driver stopped responding and has recovered
Display driver Intel Graphics Accelerator Drivers for Windows XP(R) stopped responding and has successfully recovered.
 
It doesn't have this problem like 6 months ago, and after that, the crashes goes frequently and now it just crashes everytime.

When I rollback my driver, this problem doesnt exist, but I cannot play games properly.
But now, I cannot rollback my driver as I uninstall and reinstall my graphics card.
And now I am stuck at this.

I am just really desperate, I might throw this laptop in no time.

0 Kudos
1 Solution
AlHill
Super User
896 Views

Still not supported:

https://www.intel.com/content/www/us/en/support/products/81507/graphics/legacy-graphics/graphics-dri...

 

You have very old hardware and are running an unsupported OS.   Sorry.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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4 Replies
AlHill
Super User
910 Views

Are you running XP or W10? 

Whatever the case, your graphics are not supported on W10, and XP is far, far out of support.

Best to get new/newer hardware.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

 

Epheremality
Beginner
909 Views

Hello.

My laptop version is Windows 7 Ultimate

AlHill
Super User
897 Views

Still not supported:

https://www.intel.com/content/www/us/en/support/products/81507/graphics/legacy-graphics/graphics-dri...

 

You have very old hardware and are running an unsupported OS.   Sorry.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

Jean_Intel
Moderator
824 Views

Hello 


Thank you for posting on the Intel️® communities.  


If I may interrupt here, due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, I am glad to see that fellow community members have the knowledge and they jumped in and helped. You may also find the Discontinued Products website (https://www.intel.com/content/www/us/en/support/discontinued-products.html) website helpful to address your request.  


You can get the specifications and verify this product's discontinuance status at the Intel® Product Specifications website > Product Status > "Discontinued". https://ark.intel.com/ 


Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.


Best regards, 


Jean O.  

Intel Customer Support Technician


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