Multiple software openings report an error and cannot be used

[HuaChayu]

Software：

Substance 3D Modeler 2024 ） An error message is displayed indicating that the rendering system cannot be initialized

Twinmotion(2024.1 Preview)）The same is opened

Occasional blue screen restarts

Graphics：a770 16g

Driver version5522 5534

[HuaChayu]

I remember it could be opened a few months ago. (2 months?) I don't remember the exact and version number

[ShunMnzed]

Hello Chayu you've mentioned occasional blue screen restarts. Given that these issues have only recently arisen and you recall being able to open the software a few months ago, it's possible that changes in your system configuration or software updates may be contributing factors. But your system is in a Chinese language and we can't understand if possible could you please translate or convert it to English? 

For troubleshooting Substance 3D Modeler, you can access the link provided.

Twinmotion will crash at startup if you have an Unreal Engine project with the following option enabled:
"Force all skinned meshes to recompute tangents"  The workaround to this issue is to delete the config folder from Unreal Engine.

This folder is located here:
C:\Users\<Windows user name>\AppData\Local\Unreal Engine\Engine\Config folder
Once this folder is deleted, you will be able to run Twinmotion again.

Note:

• Deleting this folder will remove all preferences set to your Unreal Engine project
• If you run an Unreal project once again after that. You will need to delete the Config folder activity again.

Visit this article: Twinmotion Crash at Startup

Hope it helps

Tyler