My computer is a Windows 10 home. i just upgraded from a windows 7. I need to download the Intel Chipset Device Software (INF Update Utility-EXE Only) for minecraft to run. But when I do, it says failure and unknown error. PLZ help!

[AlHill]

Provide the processor model number so we can identify your graphics.

Also, it is possible that your graphics are not supported on Windows 10. Refer to the following:

http://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.html Supported Operating Systems for Intel® Graphics Products

Doc

[SAkht1]

The processor is Pentium (R) Dual Core CPU E5500 @ 2.80GHz

2.80 GHz

[AlHill]

This is your processor: http://ark.intel.com/products/42800/Intel-Pentium-Processor-E5500-2M-Cache-2_80-GHz-800-MHz-FSB Intel® Pentium® Processor E5500 (2M Cache, 2.80 GHz, 800 MHz FSB) Specifications

It does not have graphics.

Run DXDIAG and report what graphics you have.

Doc

[SAkht1]

Where do I find the graphics in DXDIAG

[AlHill]

It will be on the DISPLAY tab.

Doc

[SAkht1]

HERE U GOGO

[AlHill]

Ok, the G45/43 chipset is not supported on Windows 8.1 or Windows 10.

Look way down the page in the first link I provided under "Legacy".

Unfortunately, there is nothing you can do except:

• Use the Microsoft generic driver
• Rollback to Windows 7
• Purchase a compatible graphics card and use that.

Doc

[SAkht1]

Thank you for all the help!

[SAkht1]

How do I go back to Windows 7?

[AlHill]

http://www.thewindowsclub.com/rollback-from-windows-10 http://www.thewindowsclub.com/rollback-from-windows-10

The above link is provided for your convenience.

Doc

[SAkht1]

Thanks for everything!

Ill just get a better computer that is Windows 10

[AlHill]

Getting current will certainly help you in the long run.

Doc

[idata]

Hello all,

Al_Hill thank you for the help.

McPlayer202 I jumped late to the thread, I apologize for that. I just wanted to let you know that Al_Hill is right in this case, the best option here is to stick with one of the supported operating system for driver availability; however, if you thinking of getting a new system that is even better. With the new system you will be able to take advantage of the features that Windows® 10 has to offer.

Regards,

Amy.