NUC6i5SYH displayport flickering problem

[Alar_K_]

Affected HW/SW spec:

Intel® Iris™ Pro Graphics 540 for 6th Generation Intel® Core™ Processors

Windows 10 64 bit

System Setup Information:

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System Used: Intel NUC6i5SYH
CPU SKU: (i5)
GPU SKU: (540)
Processor Line: (Y-Series, U-Series, etc.)
System BIOS Version: SYSKLi35.86A.0033.2016.0107.1707, 07.01.2016
Graphics Driver Version: 20.19.15.4352
GOP/VBIOS Version: 1034.0
Operating System: Windows 10 Pro 64 bit
OS Version: 10.0.10586 Build 10586
 

Steps to Reproduce:
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1. Connect Intel NUC6i5SYH to LG 31MU97-B (rev.02) cinema display monitor using the mDP2DP cable.
2. Regardless of what resolution and Hz is selected the monitor starts to flicker and randomly picture is turning off and on

Expected Results:
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Non-Flickering picture is expected! Mostly 4096x2160@60Hz over DP connection.

Actual Results:
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Picture is flickering and randomly turns off and on

Additional Information:
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Check this video: https://www.youtube.com/watch?v=YZGoSVcJgpE

HDMI connection is working fine at every possible resolution and Hz.

Lot of MAC users are also complaining the same behavior and most probably it's related to graphics driver bug. BIOS screen doesn't flicker.

[Robbie_F_]

I wonder if you solved the problem?

As I too am experiencing the same issues; see

https://communities.intel.com/thread/101813

[Michael_C_Intel2]

Hi,

You need to go to the Intel customer support community: https://communities.intel.com/thread/77761

You can report your issue and get support there.  This forum is devoted to game developers working on Intel Graphics.

I see the a thread and conversation is happening already as noted above. 

-Michael