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Hi Intel,
Can you please look into the driver link at this page or tell me where to get the latest graphics driver for the NUC8i7HVK:
https://www.intel.com/content/www/us/en/download/19269/648069/radeon-rx-vega-m-graphics-driver-for-windows-10-64-bit-for-nuc8i7hnk-nuc8i7hvk.html
After clicking the download link, accepting terms and conditions, the link itself says access denied. I.e.
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Hello Intenog,
We greatly appreciate your posts in our Intel communities.
We understand that you are having issues with your NUC8i7HVK graphics driver as the link is broken or unable to be accessed.
We just wanted to inform you that customer support services for Intel® NUC products have transitioned to ASUS as of January 16, 2024.
In regards to that, technical and warranty support for Intel’s NUC 7 through NUC 13 systems has transitioned to ASUS as of January 16, 2024. All other product support remains with Intel. Please visit the Intel Newsroom for details.
Here's how you may contact ASUS:
Contact information for ASUS starting January 16, 2024:
- ASUS NUC Sales Contact: https://www.connect.asus.com/NUC_Contact_Sales
- ASUS Official Support Site: https://www.asus.com/support
- Regional hotline number: https://www.asus.com/support/nuc_service
- Online support and service: https://www.asus.com/support/Product/ContactUs/Services/questionform
For more information on customer support services for Intel® NUC products that have transitioned to ASUS as of January 16, 2024, you may check out this link:
https://www.intel.com/content/www/us/en/support/articles/000097279/intel-nuc.html
Thank you, and have a great day ahead!
Best regards,
Carmona A.
Intel Customer Support Technician
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Hi @Intenog
You are not the first asking for Hades Canyon support. You may download the Radeon Driver from the link in my post here.
In my other post you may find link to your NUC in Asus Download Center (but also here the Radeon Driver is missing).
Hope this is helping
Leon
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You can find more information on the following links:
https://www.intel.com/content/www/us/en/support/articles/000097279/intel-nuc.html
https://www.asus.com/us/support/FAQ/1051445
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Hello Intenog,
We greatly appreciate your posts in our Intel communities.
We understand that you are having issues with your NUC8i7HVK graphics driver as the link is broken or unable to be accessed.
We just wanted to inform you that customer support services for Intel® NUC products have transitioned to ASUS as of January 16, 2024.
In regards to that, technical and warranty support for Intel’s NUC 7 through NUC 13 systems has transitioned to ASUS as of January 16, 2024. All other product support remains with Intel. Please visit the Intel Newsroom for details.
Here's how you may contact ASUS:
Contact information for ASUS starting January 16, 2024:
- ASUS NUC Sales Contact: https://www.connect.asus.com/NUC_Contact_Sales
- ASUS Official Support Site: https://www.asus.com/support
- Regional hotline number: https://www.asus.com/support/nuc_service
- Online support and service: https://www.asus.com/support/Product/ContactUs/Services/questionform
For more information on customer support services for Intel® NUC products that have transitioned to ASUS as of January 16, 2024, you may check out this link:
https://www.intel.com/content/www/us/en/support/articles/000097279/intel-nuc.html
Thank you, and have a great day ahead!
Best regards,
Carmona A.
Intel Customer Support Technician

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