Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
21389 Discussions

Need the following driver for Dynamic Platform and Thermal framework Generic Participant.

Apache
Novice
22,882 Views

Hello,

I need to update the driver for Dynamic Platform and Thermal framework Generic Participant. can you give the the link so I can download the updated driver.

Thanks

Matthew

 

0 Kudos
8 Replies
AlHill
Super User
22,876 Views

So we can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Doc

 

0 Kudos
Apache
Novice
22,866 Views

Hello,

Please find attached the file you asked for.

Thanks

 

Matthew

0 Kudos
Jayeshnehete
Beginner
10,775 Views

I have to install DPTF driver please kindly help me too about it, Please check the attachment down there

0 Kudos
Apache
Novice
22,864 Views

Hello,

Please find attached file that you asked for.

Thanks

Matthew

0 Kudos
IntelSupport
Community Manager
22,848 Views

Hello Apache


Thank you for posting in the Intel Community. 


The Intel® Dynamic Platform and Thermal Framework is a driver that is provided by each system manufacturer because these drivers are related to the system design/customization. You might want to look into the HP drivers and reach out to HP's support for more detailed assistance about the driver update/installation.


Reference link:

HP driver:

https://support.hp.com/nz-en/drivers/selfservice/hp-15-bs000-laptop-pc/15551412/model/19769859?sku=3CD92EA


HP support:

https://support.hp.com/us-en


Regards,

Leonardo C.


Intel Customer Support Technician


0 Kudos
richardscott
Beginner
12,230 Views

I am having the same issue. I included the requested file.

0 Kudos
richardscott
Beginner
12,172 Views

Any help?

0 Kudos
richardscott
Beginner
10,758 Views

still waiting on a reply

0 Kudos
Reply