Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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New .4539 build of driver has a bug

BElis
New Contributor I
3,659 Views

hi

tried everything when installing

the problem is with 4th gen processors (I think)

when installing the driver on to windows 10 insider build 14946 openGL dosnt get installed ????

is this ok ?

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Stefan3D
Honored Contributor II
2,125 Views

What's exposed by http://www.ozone3d.net/redirect.php?id=401 GPU Caps Viewer

 

OpenGL 1.1 and 2 extensions means Microsoft basic display adapter is active

OpenGL 4.x and 200+ extensions means hardware accelerated driver is correctly installed

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BElis
New Contributor I
2,125 Views

DONT KNOW ABOUT THAT APP

I USE GPU-Z

BUT THE INFO ABOUT THIS PROBLEM I GOT FROM INTEL CONTROL PANEL - OPTION AND SUPPORT - INFORMATION CENTER

(BY THE WAY THE DRIVE 4530 WORK PERFECT)

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idata
Employee
2,125 Views

Hello Genesys,

 

 

I am really sorry for any inconvenience that you may have due to this matter,

 

 

I will be more than glad to help you with your current concern. Due to this reason in order for me to be able to do more research and assist you, I would like to know the following:

 

 

Model of the equipment that you are using?

 

If it is not an Intel® device. I would like to know the model of your processor.

 

 

Hope I can hear from you soon.

 

 

Regards,

 

Angie

 

 

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idata
Employee
2,125 Views

Hello Genesys,

 

 

I would like to confirm if you will be able to provide me the following:

 

 

Model of the equipment that you are using?

 

If it is not an Intel® device. I would like to know the model of your processor.

 

 

Hope I can hear from you soon.

 

 

Regards,

 

Angie
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BElis
New Contributor I
2,125 Views

Hi the model is core I7 4790k

intel hd graphics 4600

on a gigabyte z97x gaming gt (bios f7)

32gb ram

anything else ?

also a problem with intel ark information about hd 4600 supported directx - in intel ark says 11.2 - in real life its 11.1

any idea's ?

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idata
Employee
2,125 Views

Hello Genesys,

 

 

Thank you for the information provided.

 

 

In order to help you, could you please install the following latest driver, in order to test if your issue can be solved:

 

 

https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81496 Intel® Graphics Driver for Windows® 10 [15.40][4th Gen]

 

 

If this driver does not solve your issue, could you please reply to me with the model of the current equipment that you are using (laptop or any other device)?

 

 

Hope I can hear from you soon.

 

 

Regards,

 

Angie
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BElis
New Contributor I
2,125 Views

hi thanks I use this build 20.19.15.4531 seems to work ok

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idata
Employee
2,125 Views

Hello Genesys,

 

 

I would like to know if your concern was solved with the driver update?

 

 

If the issue continues, do not hesitate to reply back and let me know.

 

 

Also which will be the model of the current equipment that you are using (laptop or any other device)?

 

 

Or which will be the model of your processor?

 

 

Regards,

 

Angie
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BElis
New Contributor I
2,125 Views

Hey Angie

all work's fine with this build 20.19.15.4531 - this one 20.19.15.4539 is not good 4 me

running i7 4790k hd 4600 z97

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idata
Employee
2,125 Views

Hello Genesys,

 

 

In regard to your concern, thanks for reporting this bug.

 

 

I would like to know if you could be able to install the latest driver for your current graphics:

 

 

https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81496 Intel® HD Graphics 4600

 

 

And please let me know if you still have any issue.

 

 

Please let me know how it goes.

 

 

Regards,

 

Angie
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idata
Employee
2,125 Views

Hello Genesys,

 

 

I would like to know if the information that I have provided to you was able to help you with your issue?

 

 

In case if you need further assistance do not hesitate to reply back.

 

 

I am looking forward to heard from you.

 

 

Regards,

 

Angie.

 

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