No Performance Option in Control Panel (under 3D)

[MPalm8]

I have a number of HP Mini (mini PC systems) that I use to control Microsoft Kinect V2 cameras. All of these PCs use integrated graphics and run Windows 10. I am attempting to hit 30 fps for all systems in the Kinect Configuration Verifier. The weird thing is that the slower Pentium systems (e.g. 2957U with integrated graphics) are significantly outperforming the Core i3-6100T system (Intel 530 graphics). I'm trying to work out why.

Under the 3D settings section of the Intel Graphics control panel, I see an option to optimise for performance for the pentium systems. I don't see this option in the control panel on the Core i3 system. Has it been removed? Is there an equivalent?

Any other thoughts as to why the i3-6100T might be performing much slower than the 2957U systems when using the Kinect?

The RAW benchmarks are quite different:

http://cpu.userbenchmark.com/Compare/Intel-Core-i3-6100T-vs-Intel-Celeron-2957U/m40317vsm12071 http://cpu.userbenchmark.com/Compare/Intel-Core-i3-6100T-vs-Intel-Celeron-2957U/m40317vsm12071

NB the system have the same RAM.

[idata]

Hello DrMaxP,

Thank you for joining the Intel Community Support.I would like to get additional information about the systems you are using to provide a detailed answer. Please provide the following information:1. Please download the Intel® System Support Utility for Windows. Scan your systems, save the file in your computer and upload it. You can download the utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- here. 2. Also, please describe how your systems are connected to the Microsoft Kinect V2 cameras.I look forward to hearing from you.Wanner G.

[idata]

Hello DrMaxP,

I am following up on your inquiry. It would be great to have basic system information to provide a detailed answer. I look forward to hearing from you. Wanner G.

[MPalm8]

I will get back to you. The PC is in the attic/loft so is not straightforward to access.

[MPalm8]

Ok, here's the scan report. I can't see anything sensitive here, so I am appending it....

# SSU Scan Information

Scan Info:

Version:"2.5.0.12"

Date:"03/07/2018"

Time:"00:00:14.9799847"

# Scanned Hardware

Computer:

BaseBoard Manufacturer:"HP"

BIOS Mode:"UEFI"

BIOS Version/Date:"HP N22 Ver. 02.20 , 05/06/2017 12:00 AM"

CD or DVD:"Not Available"

Embedded Controller Version:"5.54"

Platform Role:"Desktop"

Processor:"Intel(R) Core(TM) i3-6300T CPU @ 3.30GHz , GenuineIntel"

Secure Boot State:"On"

SMBIOS Version:"2.7"

Sound Card:"Realtek High Definition Audio"

Sound Card:"Intel(R) Display Audio"

System Manufacturer:"HP"

System Model:"HP ProDesk 600 G2 DM"

System SKU:"1ND26ES# ABU"

System Type:"x64-based PC"

- "Display"

Intel ® Graphics Driver Version:"1.7.25.0"

- "Intel(R) HD Graphics 530"

Adapter Compatibility:"Intel Corporation"

Adapter DAC Type:"Internal"

Adapter RAM:"1.00 GB"

Availability:"Running or Full Power"

Bits Per Pixel:"32"

- "Caption":"Intel(R) HD Graphics 530"

Link:" http://www.intel.com/content/www/us/en/search.html?keyword=HD+Graphics+530"

CoInstallers:"C:\WINDOWS\System32\DriverStore\FileRepository\k120507.inf_amd64_86f83182248e6e51\igxpco64.dll, CoDeviceInstall"

Color Table Entries:"4294967296"

Dedicated Video Memory:"Not Available"

Driver:"igdkmd64.sys"

Driver Date:"11/18/2016 12:00 AM"

Driver Path:"C:\WINDOWS\system32\DriverStore\FileRepository\k120507.inf_amd64_86f83182248e6e51\igdkmd64.sys"

Driver Provider:"Intel Corporation"

Driver Version:"21.20.16.4551"

INF:"oem5.inf"

INF Section:"iSKLD_w10_DS"

Install Date:"Not Available"

Installed Drivers:"igdumdim64,igd10iumd64,igd10iumd64,igd12umd64,igdumdim32,igd10iumd32,igd10iumd32,igd12umd32"

Last Error Code:"Not Available"

Last Error Code Description:"Not Available"

Last Reset:"Not Available"

Location:"PCI bus 0, device 2, function 0"

Manufacturer:"Intel Corporation"

Microsoft DirectX* Version:"DirectX 12"

Monochrome:"No"

Number of Colors:"4294967296"

Number of Video Pages:"Not Available"

PNP Device ID:"PCI\VEN_8086&DEV_1912&SUBSYS_8169103C&REV_06\3&11583659&0&10"

Power Management Capabilities:"Not Available"

Power Management Supported:"Not Available"

Refresh Rate - Current:"59 Hz"

Refresh Rate - Maximum:"75 Hz"

Refresh Rate - Minimum:"50 Hz"

Resolution:"1920 X 1080"

Scan Mode:"Noninterlaced"

Service Name:"igfx"

Status:"OK"

Video Architecture:"VGA"

Video Memory:"Unknown"

Video Processor:"Intel(R) HD Graphics Family"

- "Memory"

Physical Memory (Available):"0.55 GB"

Physical Memory (Installed):"4 GB"

Physical Memory (Total):"3.41 GB"

- "ChannelB"

Capacity:"4 GB"

Channel:"DIMM1"

Configured Clock Speed:"2133 MHz"

Configured Voltage:"Not Available"

Data Width:"64 bits"

Form Factor:"SODIMM"

Interleave Position:"Noninterleaved"

Manufacturer:"Hynix/Hyundai"

Maximum Voltage:"Not Available"

Memory Type:"Unknown"

Minimum Voltage:"Not Available"

Part Number:"HMA851S6AFR6N-UH"

Serial Number:"2A297475"

Status:"Not Available"

Type:"Not Available"

- "Motherboard"

Availability:"Running or Full Power"

BIOS:"N22 Ver. 02.20, HPQOEM - 0"

Caption:"Motherboard"

- "Chipset":"Intel(R) 100 Series/C230 Series"

Link:" http://www.intel.com/content/www/us/en/search.html?keyword=100+Series/C230+Series"

Date:"06/05/2017 01:00 AM"

&# 127; Install Date:"Not Available"

Last Error Code:"Not Available"

Last Error Code Description:"Not Available"

Manufacturer:"HP"

Model:"Not Available"

Part Number:"Not Available"

PNP Device ID:"Not Available"

Power Management Capabilities:"Not Available"

Power Management Supported:"Not Available"

Product:"8169"

Serial Number:"PFGYF0K0Z854WT"

Status:"OK"

...

[idata]

Hello DrMaxP,

Thank you for your response. Please describe how your systems are connected to the Microsoft Kinect V2 cameras.I look forward to hearing from you.Wanner G.

[MPalm8]

All systems including this one are connected by the USB 3.0 ports to the kinect sensors (either front or rear). This model does have a USB C port, but I don't use it.

[idata]

Hello DrMaxP,

According to the scan attached, you are using the Driver Version:"21.20.16.4551". Please update the Intel Graphics Driver and test the performance of your system. You can find the link https://downloadcenter.intel.com/download/27484/Intel-Graphics-Driver-for-Windows-15-65-?product=88345 here.I look forward to hearing from you. Wanner G.

[MPalm8]

Unfortunately, my system will not allow me to install the latest driver. It says it's not validated for the PC system (by the vendor). Perhaps this is a hang over from it being an Enterprise OS (I bought it second hand from eBay).

If I use the Intel utility to scan the system, it says my drivers are all up to date, including the graphics / video driver.

Can I force the install?

Max

[idata]

Hello DrMaxP,

1. Try installing the Intel Graphics Driver manually. Download the https://downloadcenter.intel.com/download/27484/Intel-Graphics-Driver-for-Windows-15-65-?product=88345 ".zip" file and follow the steps below.1 - Unzip the file to a designated location or folder. 2 - Right-click Windows Start icon and open Device Manager.3 - Click Yes when prompted for permission from User Account Control. 4 - Expand the Display adapters section. 5 - Right-click the Intel® graphics entry and select Update Driver Software. 6 - Click "Browse my computer for driver software".7 - Click "Let me pick from a list of device drivers on my computer".8 - Click "Have Disk". 9 - Click "Browse". 10 - Access the designated location or folder, and access a folder called "Graphics". 11 - Select the file called "igdlh64" or "igdlh". 12 - Click Open, then click OK, and finally click Next. Drivers are now being installed. 13 - Reboot your computer2. Regarding the performance of the processors, please install the Intel® Processor Diagnostic Tool and attach the scan to the thread.-https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool Intel® Processor Diagnostic Tool.3.Please attach pictures of the 3D settings of the Intel HD Graphics Control Panel.Wanner G.

[MPalm8]

Thanks Wanner, I think this has done the trick.