Not finding my Intel Graphic Driver

[UtkarshS]

Hello everyone , 

Lately I have been searching my laptop and what I was concerned was that it was missing the Intel UHD Graphic Driver. My laptop specs are:

Lenovo Legion i5 -- i7-10750H with nvidia 1650Ti 4Gb Graphic Card,

1Tb HDD and 256Gb Ssd. 

With the usage of nvidia graphic increased , I am now facing issues with battery running time and heating of my laptop. In device manager and in device manager it is only showing nvidia driver not the usual intel driver. Previously what i could remember i had the driver , but now its not showing.

Please help me with this problem , I tried calling Lenovo Customer Care, and their answer was not satisfying for me, they said its problem of the new update(which i dont know what he was talking) by which  the intel driver for graphic is being shutdown and cannot be used now only the nvidia will work from now on.

@LENOVO  if you are reading this, please help me out.

@intel please help me.

[Jean_Intel]

Hello UtkarshS,

Thank you for posting on the Intel️® communities. We would be more than glad to help you.

As per your conversation with Lenovo Customer Care, it seems that Lenovo has customized the product to use only Nvidia graphics instead of a hybrid mode. Unfortunately, we cannot do much about it. However, you can check with Lenovo if it is possible to enable the integrated graphics or hybrid mode via the BIOS menu.

For further assistance, please contact Lenovo support to get detailed information on accessing and modifying your BIOS settings.

Best regards,

Jean O. 

Intel Customer Support Technician

[Jean_Intel]

Hello UtkarshS,

We hope you are doing fine.

We have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

Best regards.

Jean O. 

Intel Customer Support Technician.